Overview

Office Specialist 2 Jobs in Medford, OR at Department of Human Services

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.
We are seeking a dedicated and organized Front Desk Specialist to join our dynamic team. As the first point of contact for our guests, this role is essential in providing exceptional customer support and ensuring smooth front desk operations. The ideal candidate will have strong administrative skills, be proficient in data entry, and bring a warm, welcoming presence to create a positive experience for all visitors.

Key Responsibilities:
Greet and assist guests upon arrival, delivering outstanding customer service throughout their visit
Manage all front desk operations, including check-ins, check-outs, and maintaining accurate guest records
Perform data entry tasks efficiently and accurately, ensuring up-to-date information in all systems
Handle guest inquiries and resolve concerns with professionalism and effective problem-solving
Utilize Google Suite (Docs, Sheets, Calendar) for scheduling, communication, and file management
Support general administrative duties such as managing correspondence and maintaining office organization
Keep the front desk area tidy, organized, and welcoming at all times
Serve as a personal assistant to management as needed, facilitating communication between departments

Qualifications:
Proven experience in a front desk, receptionist, or customer support role preferred
Strong organizational skills with attention to detail for data entry and document management
Proficiency in Google Suite applications (Docs, Sheets, Calendar) is required
Excellent verbal and written communication skills
Candidates are strongly encouraged to apply
Ability to multitask and stay composed in a fast-paced environment
Friendly, approachable demeanor with a commitment to high-quality service
Previous experience as a personal assistant or in an administrative support role is a plus
High school or equivalent (Required)
Front desk: 1 year (Required)

Schedule:
8-hour shift
Day shift
Washington, DC 20020
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Title: Office Specialist 2

Company: Department of Human Services

Location: Medford, OR

 

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