Overview

Office Operations Assistant Jobs in Dearborn, MI at Key Construction Group

The Operations Assistant serves as the first point of contact for visitors, clients, and team members and plays a vital role in creating a welcoming, professional, and service-oriented office environment. This position is responsible for front desk reception, administrative support, and daily office operations to ensure a business-ready workplace that reflects our company values.

The ideal candidate is friendly, highly organized, detail-oriented, and thrives in a fast-paced environment where exceptional customer service and professionalism are essential.

Key Responsibilities

Reception & Front Desk Operations

  • Create a welcoming, inclusive, and professional experience for all visitors, clients, and team members
  • Greet, check in, and assist visitors while directing them to meeting spaces and coordinating parking assignments or validations
  • Serve as the primary operator of the multi-line phone system, answering and directing incoming calls professionally
  • Maintain consistent attendance and punctuality for assigned work schedules
  • Ensure the reception area and surrounding spaces remain clean, organized, and presentable
  • Receive, date-stamp, sort, scan, and distribute incoming mail and packages
  • Coordinate outgoing mail and shipments through courier services such as UPS and FedEx
  • Operate office equipment and coordinate maintenance or repairs as necessary
  • Manage vendor relationships related to office services, including coffee service, plants, maintenance, and building operations
  • Serve as the primary liaison for building management, submitting work orders and coordinating building access, badges, and vendor entry

Administrative Support

  • Provide general administrative and clerical support to office staff and leadership
  • Manage incoming and outgoing correspondence, including emails and mail distribution
  • Maintain conference room calendars and coordinate meeting schedules using Microsoft Outlook
  • Assist employees with conference room reservations and meeting setup
  • Process invoices accurately and in a timely manner
  • Support company events, client meetings, open houses, employee recognition programs, and team gatherings

Office Operations & Event Coordination

  • Maintain and stock office spaces, kitchens, breakrooms, conference rooms, and training areas to ensure a professional and business-ready environment
  • Coordinate with building maintenance and janitorial services before, during, and after office events
  • Support preventative and corrective maintenance of office equipment and assets
  • Coordinate meeting logistics, including catering, refreshments, supplies, and room setup
  • Assist with planning and executing company events and employee engagement activities
  • Partner with the Marketing team to maintain office communications, monitor displays, and update event calendars
  • Maintain high standards of cleanliness, organization, and workplace aesthetics
  • Coordinate seasonal office décor, including installation, rotation, and removal
  • Perform additional administrative duties and special projects as assigned

Qualifications

  • Friendly, professional, and customer-service-oriented demeanor
  • Ability to handle confidential and sensitive information with discretion
  • Strong interpersonal, teamwork, and relationship-building skills
  • Ability to work effectively in a fast-paced and dynamic environment
  • Flexible and adaptable with changing priorities and schedules
  • Excellent organizational, communication, and attention-to-detail skills
  • Strong time management skills and ability to prioritize multiple tasks independently
  • Proactive problem-solving abilities and sound judgment
  • Professional appearance and positive attitude
  • High School Diploma or equivalent required
  • Previous administrative, receptionist, or clerical experience preferred
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams)
  • Typing speed of 35–40 WPM or greater

Physical Requirements

  • Ability to sit, stand, and walk for extended periods throughout the workday
  • Frequent use of hands and fingers for computer and office equipment operation
  • Ability to regularly lift and carry 5–20 pounds and occasionally up to 50 pounds
  • Ability to bend, stoop, kneel, reach, push, pull, and perform other physical activities as needed

Compensation & Benefits

  • Competitive salary based on experience
  • Professional development and training opportunities
  • Mileage reimbursement for positions requiring site visits
  • Phone stipend for applicable roles
  • Health, Dental, and Vision Insurance
  • Paid Sick Leave
  • Paid Time Off (PTO)
  • Paid Holidays and Vacation Time
  • 401(k) Retirement Plan with 4% Company Match

Why Join Key Construction Group?

At Key Construction Group, you will be part of a collaborative team that values professionalism, service, and operational excellence. This is an opportunity to play a key role in supporting daily operations while contributing to a positive workplace culture and the continued growth of our organization.

Salary Range: $45,760 – $56,160 annually

Compensation may vary based on location, experience, qualifications, specialized skills, training, and business needs. In addition to base compensation, employees may be eligible for bonuses and other company-sponsored benefits.

Key Construction Group is proud to be an Equal Opportunity Employer and welcomes applicants of all backgrounds, including individuals with disabilities and protected veterans.

Pay: $23.72 – $28.56 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

Title: Office Operations Assistant

Company: Key Construction Group

Location: Dearborn, MI

 

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