Job Summary:

Office Coordinator is responsible for greeting customers both in person and over the phone and providing administrative support essential to the daily operations of the shop.

Duties/Responsibilities:

• Politely greets and assists all guests
• Answers and routes phone calls
• Explains repair process to customers
• Collects payments and provide guests with receipts, repair estimates or work orders
• Performs Account Receivable tasks and communication
• Updates time clocks
• Maintains office supplies
• Comply with all TCC’s safety standards, guidelines and procedures
• Perform other related duties as assigned

Requirements:

• Positive enthusiastic demeanor
• Strong customer service skills
• Exceptional multi-tasking and problem-solving skills.
• Excellent organizational skills.
• Exceptional verbal and written communication skills
• Must be 18 years or older
• Valid Driver’s License

Education and Experience:

• Prior administrative experience preferred
• Proficient with a computer and software

Physical Requirements:

• Must be able to work safely in a noisy area with many odors present.
• Must be able to lift 10 lbs. regularly.
• Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.
• Must be able to reach below and above shoulder level