Overview
Office Coordinator Jobs in Spokane Valley at Arrow Point Roofing LLC
Position Overview
We are looking for a highly organized, reliable, and sharp Office Coordinator to serve as the backbone of our roofing operations. This isn’t just about answering phones; you will be the "air traffic controller" for our projects—ensuring materials arrive on time, permits are legally filed, and our customers feel heard and valued.
If you thrive in a fast-paced environment where no two days are the same, we want to talk to you.
Key Responsibilities
- Frontline Communication: Act as the first point of contact for homeowners and contractors. You’ll handle incoming calls, qualify leads, and manage the primary company inbox with professionalism and a bit of "roofing grit."
- Permit Coordination: Navigate local building departments to pull, track, and close out roofing permits. You’ll be responsible for ensuring every job is compliant with city/county regulations.
- Material Logistics: Work closely with our production team to order shingles, underlayment, and metal flashings. You’ll coordinate deliveries with suppliers to ensure materials hit the job site exactly when the crew arrives.
- Scheduling: Manage the master calendar for estimates and installations. You’ll need to balance weather delays, crew availability, and customer expectations.
- Administrative Support: Maintain digital customer files (CRM), process basic invoices, and assist the owner/manager with daily operational tasks.
Qualifications & Skills
- The "Juggler" Mindset: Ability to manage multiple moving parts (phones, permits, and suppliers) without dropping the ball.
- Tech Savvy: Proficiency in Microsoft Office/Google Workspace. Experience with CRM software JobNimbus, or Roofr is a major plus.
- Local Knowledge: Familiarity with Spokane and surrounding permitting processes is highly preferred.
- Communication: Exceptional verbal and written skills. You can explain a "dry-in" to a homeowner and a "delivery error" to a supplier with equal clarity.
- Industry Experience: Previous experience in construction, roofing, or trades is preferred but not required for a quick learner.
Why Join Arrow Point Roofing?
- Competitive Pay
- Growth Potential: We are a growing company; we value people who want to grow with us.
- Culture: A supportive, "get-it-done" environment where your work directly impacts the success of the team.
Pay: $24.78 – $29.84 per hour
Work Location: Hybrid remote in Spokane Valley, WA 99206
Title: Office Coordinator
Company: Arrow Point Roofing LLC
Location: Spokane Valley
