Office​/Bilingual Administrative Assistant​/En interne Assistant administratif bilingue – Temps plein

Overview

Office​/Bilingual Administrative Assistant​/En interne Assistant administratif bilingue – Temps plein Jobs in Dieppe, Canada at Xpera

Position: In-Office/Bilingual Administrative Assistant – Full-time / (En interne) Assistant administratif bilingue – Temps plein

Company:

Indemni Pro In -Office/Bilingual Administrative Assistant – Full-time / (En interne) Assistant administratif bilingue – Temps plein (Dieppe, NB Canada)

Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the Claims Pro team determines coverage, legal liability, and settles claims with excellent customer service.

Claims Pro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients. The key focus of the position is to provide effective and efficient administrative support within a fast-paced environment. The position duties include typing, computer work on our internal software program and MS Office, file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff.

Other duties as may be required.

We have an existing opportunity to add a Full-time Bilingual Administrative Assistant to our team!

This is an in-office position, and you must be bilingual in English and French to qualify for this role.

Responsibilities:

Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines

A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner

Transcribing data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster

Transcribing reports and statements when required

Professional telephone manner and excellent communication skills both written and verbal

Ability to problem solve and work well independently and in a team environment

Strong organizational skills with an ability to re-prioritize tasks and manage time effectively

Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization

Ability to work well under pressure and maintain composure in a fast paced and changing environment

Maintaining applicable information and data entry within internal claims management software.

Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files

Processing client invoicing for claims and prepare files for closure

Administrative support to the district/branch manager, assistant branch manager and property supervisor as needed

Coordinating and arranging various appointments for adjusters in addition to handing both incoming/outgoing phone inquiries

Reception relief answer phones and forward calls in a timely, professional and efficient manner

Other duties as assigned

Qualifications and

Experience:

• A post-secondary diploma preferably in Office Administration

• Experience in an administrative support environment would be an advantage

• Previous experience within a dynamic team will be given preference.

•
You must be Bilingual in English and French
.

• Previously demonstrated ability to execute high attention to detail

• Demonstrated ability to manage changing priorities and proven organizational skills

• Demonstrated behaviors showing initiative behaviors and follow-up skills

• Demonstrated ability to maintain a high level of confidentiality

• Demonstrated professionalism and work ethic

• Proven ability to contribute to and work well within a team environment

• Intermediate experience with Word, and strong Excel skills are required

• All other computer applications –must have the aptitude and ability to learn as required

• All prospective employees must pass a background check

Environment/Work Conditions

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present…

Title: Office​/Bilingual Administrative Assistant​/En interne Assistant administratif bilingue – Temps plein

Company: Xpera

Location: Dieppe, Canada

Category: