Overview
OFFICE ASSOCIATE Jobs in Rockford, IL at Illinois Department of Children and Family Services
Title: OFFICE ASSOCIATE
Company: Illinois Department of Children and Family Services
Location: Rockford, IL
This job was posted by https://illinoisjoblink.illinois.gov : For more
Information, Please See
https://illinoisjoblink.illinois.gov/jobs/13538104
- Job Requisition ID:**56756**
Opening Date:**06/16/2026**
Closing Date:**07/01/2026**
Agency:**Department of Children and Family Services**
Class Title:**OFFICE ASSOCIATE – 30015**
Skill Option:**Keyboarding**
Bilingual Option:**None**
Salary:**Anticipated Starting Salary (effective 7/1/26) $4144 monthly;
Full Salary Range $4144-$5429 monthly**
Job Type:**Salaried**
Category:**Full Time**
County:**Winnebago**
Number of Vacancies:**1**
Bargaining Unit Code:**RC014 Clerical Employees, AFSCME**
Merit Comp Code:**
- This position is a union position; therefore, provisions of the
relevant collective bargaining agreement/labor contract apply to the
filling of this position.**
- All applicants who want to be considered for this positionMUSTapply
electronically through
the[illinois.jobs2web.com](https://illinois.jobs2web.com/){target="_blank"
rel="noopener"}website. State of Illinois employees should click the
link near the top left to apply through
the[SuccessFactors](https://hcm20.ns2cloud.com/sf/careers/jobsearch?bplte_company=SILHCM20P1){target="_blank"
rel="noopener"}employee career portal.**
- Applications submitted via email or any paper manner (mail, fax, hand
delivery) will not be considered.**
- Why Work for Illinois?**
Working with the State of Illinois is a testament to the values of
compassion, equity, and dedication that define our state. Whether youre
helping to improve schools, protect our natural resources, or support
families in need, youre part of something biggersomething that touches
the lives of every person who calls Illinois home.
No matter what state career youre looking for, we offer jobs that fit
your life and your scheduleflexible jobs that provide the gold standard
of benefits. Our employees can take advantage of various avenues to
advance their careers and realize their dreams. Our top-tier benefits
and great retirement packages can help you build a rewarding career and
lasting future with the State of Illinois.
## Position Overview
The Illinois Department of Children and Family Services is seeking an
organized, professional, and energetic individual to serve as Regional
Office Receptionist. Under direction, this position will perform complex
clerical services for professional staff in the assigned office, answer
phones, and greet visitors. This position provides a great opportunity
for someone who is detail oriented and interested in playing a
supporting role in the Departments operations. DCFS offers a competitive
compensation plan, excellent benefits, and a pension program. The ideal
candidate for this position will have excellent organizational skills
and strong communication skills. We invite you to join our innovative
team to help make a positive difference in the lives of the children and
families of Illinois.
## Essential Functions
- Serves as Regional Office Receptionist
- Answers all incoming calls and screens callers to determine nature
of request, many of which may be hostile
- Greets visitors and directs walk-ins to appropriate offices and
resources
- Orders and distributes forms from Central Stores
- Performs other duties as required or assigned which are reasonably
within the scope of the duties enumeratedabove
## Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to
completion of high school
- Requires 2 years of office experience
- Requires ability to keyboard accurately at 45 wpm
## Conditions of Employment
- Requires ability to pass a background c heck
- All conditions of employment listed here are incorporated and
related to any of the job duties as listed in the job description
## About the Agency
DCFS is deeply committed to the welfare and protection of children. Our
goal is to protect children by strengthening and supporting families. In
every effort, from receiving hotline calls to reaching family
reunification or foster care and adoption, children and families are our
focus.
As a State of Illinois Employee, you will receive a robust benefit
Package That Includes The Following
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and
Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
