Overview
Office Assistant Jobs in Radford, VA at Express Employment Professionals
Office Assistant
Location: Radford, VA
Position Summary
We are seeking a professional, organized, and customer-focused Office Assistant to support the daily operations of a busy financial planning office. This role is essential to creating a welcoming client experience while ensuring the office runs efficiently. The ideal candidate is detail-oriented, dependable, and enjoys working in a fast-paced, team-oriented environment.
Key Responsibilities
- Greet clients and visitors in a professional and friendly manner.
- Answer and direct incoming phone calls and respond to general inquiries.
- Schedule client appointments and maintain advisor calendars.
- Prepare meeting materials, client files, and required documentation.
- Maintain accurate client records and update information in the client management system.
- Assist with new account paperwork, document processing, and follow-up on outstanding items.
- Coordinate client communications, including appointment reminders and follow-up correspondence.
- Manage incoming and outgoing mail, scanning, filing, and document organization.
- Order and maintain office supplies and ensure the office remains organized and presentable.
- Support client events, seminars, and other office initiatives as needed.
- Perform general administrative duties while maintaining confidentiality and compliance with applicable policies and procedures.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous administrative, receptionist, customer service, or office support experience preferred.
- Strong proficiency with Microsoft Office (Word, Excel, Outlook, and Teams).
- Excellent verbal and written communication skills.
- Strong organizational skills with exceptional attention to detail.
- Ability to prioritize multiple tasks and meet deadlines.
- Professional demeanor with a commitment to providing outstanding customer service.
- Ability to handle confidential information with discretion.
- Experience in a financial services or professional office environment is a plus.
Preferred Skills
- Excellent interpersonal and relationship-building skills.
- Strong problem-solving abilities and initiative.
- Positive attitude and willingness to learn.
- Ability to work independently while collaborating effectively with a small team.
- Comfortable learning new technology and office software.
Physical Requirements
- Prolonged periods of sitting and working at a computer.
- Ability to occasionally lift up to 20 pounds.
- Ability to move throughout the office to greet clients, organize files, and perform administrative tasks.
Benefits
- Competitive compensation
- Paid time off
- Professional development opportunities
- Supportive and collaborative work environment
- Opportunities for career growth within the practice
Pay: From $17.00 per hour
Work Location: In person
Title: Office Assistant
Company: Express Employment Professionals
Location: Radford, VA
