Overview
Office and Leasing Assistant Jobs in Wichita at Reside Property Management
Job Title: Office & Leasing Assistant
Employer: Reside Property Management LLC
Position Overview
Reside Property Management is seeking a high-energy, customer-service-first Office & Leasing Assistant to join our premier third-party management firm. This role serves as the essential first point of contact for our 1,000+ unit portfolio, which includes modern multi-family new construction and single-family homes. You will be the "voice" of the office, managing high-volume inquiries and supporting the leasing lifecycle with a focus on hospitality and professional service.
Key Responsibilities
1. The "First Impression" (Reception & Inquiries)
- Phone & Walk-in Management: Manage a high volume of incoming calls and inquiries with a professional, "phone-first" mentality.
- Prospect Education: Answer basic inquiries regarding lease terms and current availability with a focus on selling prospects on our properties.
- Call Direction: Efficiently route current tenant calls and maintenance concerns to the Assistant Manager to ensure timely resolution.
2. Lead Conversion & Sales (Leasing)
- Active Lead Engagement: Conduct diligent daily follow-ups on all incoming leads and previous property showings to maximize the sales funnel.
- Prospect Property Matching: Consult with prospects to identify their needs and match them with the best available units across the portfolio.
- Application Assistance: Help streamline the application process by assisting prospects with required documentation and income verification.
3. Administrative & Clerical Support
- General Operations: Assist the entire office staff with data entry, filing, and bill processing to ensure a high-performing work environment.
- Marketing Coordination: Support marketing efforts by helping schedule photography, 3D tours, and maintaining on-site collateral like flyers and signage.
- Collaborative Support: Maintain a flexible "growth mindset" to assist accounting and maintenance departments with various clerical tasks as needed.
Qualifications & Requirements
- Experience: 1+ years of office administrative experience required; property leasing and marketing experience preferred, but not required.
- Personality: A high-energy "closer" who thrives in a fast-paced sales environment and enjoys people-centric work.
- Technical Proficiency: Experience with Google Workspace (Drive, Docs, Sheets).
- Communication: Exceptional verbal and written communication skills with a professional, friendly demeanor.
- Logistics: Must have a valid Driver’s License and reliable transportation to commute to the NW Wichita office and travel between properties.
Operating Hours & Benefits
- Hours: Monday – Friday, 8 am – 5 pm (Minimum 40 hours per week).
- Full Benefits Package: Includes health/dental insurance, 401k with 4% match (after one year), paid holidays, and paid time off (40 hours available after 90 days).
- Growth Opportunity: Performance-based raises and a role that evolves as our portfolio expands over the next two years.
Compensation
- $18.00 – $20.00 per hour
Benefits
- Paid holidays – holiday time off with pay to regular full-time employees (effective upon start date)
- Paid time off of one week (40 hours), available after first 90 days
- Paid time off of two weeks (80 hours), after two full years of employment
- 401k with a company match up to 4% with a 5% employee contribution, eligible at 1 open enrollment after one year of service.
- Company paid life insurance/AD&D/LTD coverage of $50,000
- Performance-based raises, bonuses or other incentives based on company and individual performance
- Occasional conference attendance and company team-building activities
- Mileage reimbursement for property visits
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Application Question(s):
- Are you experienced in technology systems such as Google Workspace, Drive, Docs and Sheets?
- Are you able to reliably commute to the office located in NW Wichita, KS?
- Do you have experience working in a Property Management Software system such as AppFolio, Yardi, Buildium, Entrada, etc?
- Do you consider yourself a high energy person who enjoys a fast paced sales and customer service environment?
Experience:
- Marketing: 1 year (Required)
- Office Administration: 1 year (Required)
Work Location: In person
Title: Office and Leasing Assistant
Company: Reside Property Management
Location: Wichita
