NEI – School Office Coordinator

Overview

NEI – School Office Coordinator Jobs in Nashville, TN at Noble Education Initiative, Inc.

JOB PURPOSE

Serve as primary reception and information resource for the assigned location by assisting walk-in traffic and answering telephone inquiries. May provide supplementary clerical, computer, and operational support to school. This position is the focal point for the school.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Role as NEI’s Representative

· Leads by example in adherence and knowledge of NEI’s Vision, Mission and Values demonstrated by his/her commitment to act in an ethical manner using behaviors that promote a team concept.

· Follows through on duties and projects assigned.

· Participates in and completes training programs successfully offered to increase skill and proficiency related to assignments.

· Reviews current developments, literature and technical sources of information related to job responsibility.

· Follows company policies, and federal and state laws.

· Ensures adherence to good safety procedures.

· Consults directly with school personnel when applicable.

Front Office Responsibilities

· Greets and directs walk-in traffic providing general information and making referrals to offices and services as appropriate.

· Answers phone inquiries by providing general information and/or connecting calls to offices and services as appropriate.

· Maintains a master guide of activities, events, and related information for the school.

· Performs a variety of clerical tasks which may include scheduling and maintaining records of school activities, tracking student attendance, check-in/check-out of supplies and materials, photocopying, typing, data input, sorting mail, making up file folders, and/or transmitting/receiving fax documents and email.

· Schedules appointments and meetings, which may include reserving conference rooms and facilities, organizing materials, sending out meeting notices, arranging for catering services, and maintaining calendars.

· Responds to telephone requests for specific materials to be mailed and assists with mailing general school information to parents.

· Responds to telephone and written requests for school information.

· Maintains confidentiality of records as appropriate.

· Serves as liaison for administrators and teachers.

· Ensures Front Office is organized and information sheets for parents are stocked.

· Provides passes to students as appropriate.

· Provides basic health and wellness support as appropriate.

**MAY PERFORM OTHER DUTIES AS ASSIGNED**

SKILLS AND KNOWLEDGE

· Has the ability to work and interact with individuals at all levels of the organization.

· Has the ability to organize, prioritize and manage multiple priorities.

· Has the ability to prepare comprehensive business reports, including writing report sections, integrating content, and formatting business documents.

· Has the ability to establish a set of operating principles and routines; driving projects to completion, while insisting on highest level of quality.

· Has the ability to consistently be at work, be on time, follow instructions, respond to management direction and solicit feedback to improve performance.

· Establishes excellent interpersonal skills between all constituents: being courteous, professional, and helpful; Oral (including presentations), Written, Interpersonal (active listening), Negotiating and Influencing.

· Demonstrates proficient use of computer software – Windows (Word, Excel, Outlook, PowerPoint); Student Information System (SIS) and email communications.

· Possesses good knowledge of company and departmental policies and procedures.

· Possesses detailed knowledge of Federal, State, and local requirements for K-12 schools and charter school law preferred.

· Time Management – Prioritizing, Organizing, Scheduling

· Computer Basics – Windows (Word, Excel, Outlook)

· Communication – Oral, Written, Interpersonal (active listening)

JOB REQUIREMENTS

· High school diploma/GED or equivalent

· Six (6) months directly related full-time work experience;

· Ability to relate quickly and tactfully to a variety of people, including the general public, students, and fellow employees

· Accurate typing/keyboarding skills

· Knowledge of business telephone procedures, techniques, and etiquette

· Such alternatives to above requirements as NEI may find appropriate and acceptable

· Bilingual in English and Spanish (preferred but not required)

DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

PHYSICAL DEMANDS

· Minimal physical exertion required

· Travel up to 50%

· Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· The noise level in the office work environment is moderate. Noise level may rise at a school with high student traffic

TERMS OF EMPLOYMENT

· Salary and benefits shall be paid consistent with NEI salary and benefit policy. Length of the work year and hours of employment shall be those established by Noble Education Initiative.

· This document does not create an employment contract, implied or otherwise, other than an “at will” relationship

FLSA OVERTIME CATEGORY

Job is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

EVALUATION

Performance will be evaluated in accordance with Noble Education Initiative Policy.

DECLARATION

The Noble Education Initiative Human Resources Department retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by the Human Resources Department will be subject to disciplinary action up to and including termination.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• Health insurance
• Paid time off

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Title: NEI – School Office Coordinator

Company: Noble Education Initiative, Inc.

Location: Nashville, TN