Overview
Nail Salon Receptionist Jobs in Virginia Beach at ELEGANT NAIL SPA HILLTOP
Job Overview
We are seeking a friendly and organized Nail Salon Receptionist to join our team. This role is essential in providing excellent customer service, managing appointments, and ensuring smooth daily operations of the salon. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.
Duties
- Greet clients warmly and assist with check-in/check-out procedures
- Manage appointment scheduling via POS system and maintain the technicians schedule if running behind; cancellations and rescheduling appointments.
- Handle cashiering duties, including cash handling and basic retail math transactions
- Promote salon services and specials
- Maintain cleanliness and organization of the reception area, stock supplies, and merchandise displays
- Assist with efforts to enhance the salon’s visual appeal
- Answer phone calls with professional phone etiquette, address client inquiries.
- Support supervising staff with daily operational tasks as needed. if the technicians are busy, helping with chores or getting polish/dip colors for the customers waiting is a huge help.
- Ensure client satisfaction by providing friendly and attentive customer service. Offer drinks as well and engage with the customers.
Skills
- Proficiency in POS systems and cashiering experience
- Strong communication skills, including phone etiquette and customer service expertise
- Ability to handle stressful situations and/or upset customers is a plus
- Ability to multitask efficiently in a busy salon environment
This position offers an opportunity to be part of a dynamic team dedicated to delivering exceptional salon experiences. We value professionalism, enthusiasm, and a passion for customer service.
Job Types: Full-time, Part-time
Pay: From $15.50 per hour
Work Location: In person
Title: Nail Salon Receptionist
Company: ELEGANT NAIL SPA HILLTOP
Location: Virginia Beach
