MRC Admin Assistant 2026

Administrative Assistant — MRC (Maintenance / Service Support)

Mechanic Refrigeration Company (MRC) is seeking an Administrative Assistant to support our maintenance and service operations. This role is a key link between the office, field technicians, and customers—helping keep billing, scheduling, and job documentation accurate and on track. The ideal candidate is organized, detail-oriented, communicates well, and is comfortable working in a fast-paced, blue-collar service environment.

Key Responsibilities

• Manage and process maintenance billing, ensuring accurate invoicing and timely documentation
• Communicate with field technicians and customers to coordinate maintenance schedules, updates, and job completion
• Use QuickBooks to create purchase orders (POs), generate job numbers, and track related job documentation
• Answer and direct incoming phone calls, assist customers, and route inquiries to the correct team member
• Maintain organized records for preventive maintenance (PM), invoices, and purchase orders
• Support ongoing communication between the office, technicians, and customers to ensure smooth service operations