Overview
Mortgage Payroll Assistant Jobs in Sterling Heights, MI at Sistar Mortgage
Job Type: In-person/ Full Time/ Non-exempt
Work Location: Sterling Heights, MI
Position Overview
The Payroll Assistant provides comprehensive payroll support within the lending function, with strong emphasis on loan officer compensation administration and investor relations. This role is essential to ensuring timely and accurate disbursement of Loan Officer payroll while maintaining strong investor partnerships and supporting leadership in achieving operational efficiency and growth.
Key Responsibilities
Investor Relations & Management
- Research, identify, and onboard new investors and lending partners to expand company relationships
- Manage the onboarding process for new investors, including documentation, registration, and system setup
- Maintain and strengthen relationships with existing investors through consistent communication and follow-up
- Serve as a primary point of contact for investor inquiries, requests, and issue resolution
- Monitor and maintain investor guidelines, requirements, and overlays to ensure loan compliance
- Coordinate delivery of loan packages and required documentation to investors
- Ensure all submissions meet investor-specific requirements and timelines
Loan Officer Payroll Administration
- Collaborate directly with the Company President and HR team to manage and oversee loan officer payroll
- Track loan officer commissions, bonuses, and compensation structures based on closed loans
- Calculate and prepare accurate payroll data in alignment with compensation agreements
- Maintain detailed records of commission plans, payments, and adjustments
- Identify and resolve payroll discrepancies in a timely and professional manner
- Partner with Accounting and HR teams to ensure accurate and timely payroll processing
Compliance & Quality Control
- Ensure all loan documentation, investor communications, and payroll processes comply with internal policies and industry regulations
- Maintain organized, audit-ready records for loans, investor files, and compensation data
- Assist in internal and external audits as needed
- Any other task as assigned
Qualifications
- Associate or bachelor’s degree in finance, business administration, or related field preferred
- Understanding of Loan pricing and profitability will be highly preferred
- 2–4+ years of experience in mortgage lending, loan processing, or similar role
- Experience managing investor relationships and loan delivery processes preferred
- Familiarity with commission-based payroll and compensation tracking
- Proficiency in Microsoft Office Suite and Loan Origination Systems (LOS) preferred
Key Skills
- Strong attention to detail and high level of accuracy
- Excellent organizational and multitasking abilities
- Ability to manage confidential financial and compensation information with discretion
- Strong communication and relationship management skills
- Analytical thinking and problem-solving capabilities
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Sistar Mortgage is an Equal Employment Opportunity (EEO) employer and does not discriminate in any candidate/employee based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran’s status, or any other basis protected by applicable discrimination laws.
Pay: $18.00 – $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Experience:
- Loan processing: 1 year (Required)
- Mortgage lending: 1 year (Required)
- Payroll: 1 year (Preferred)
Ability to Commute:
- Sterling Heights, MI 48311 (Required)
Work Location: In person
Title: Mortgage Payroll Assistant
Company: Sistar Mortgage
Location: Sterling Heights, MI
