Overview
Mental Health Administrative Assistant Jobs in Woodbridge, VA at Woodbridge Therapy Group/Prince William Family Counseling
Overview
Join our dynamic mental health team as a Mental Health Administrative Assistant, where your organizational skills and compassionate approach will play a vital role in supporting patient care and clinic operations. In this energetic position, you will serve as the backbone of our administrative functions, ensuring seamless communication, accurate documentation, and efficient management of patient information. Your proactive attitude and attention to detail will help create a welcoming environment for clients seeking mental health support, while also maintaining compliance with healthcare regulations.
Responsibilities
- Coordinate front desk activities such as answering multi-line phone systems, greeting patients, and running payments.
- Work well independently and in a team environment.
- Manage patient intake processes, sending portals, verifying appointments and verifying insurance coverage
- Maintain and update medical records and documentation.
- Ability to work with staff across multiple departments
- Utilize computer skills including Microsoft Office Suite (Word, Excel)
- Flexibility and the ability to prioritize new tasks as they come in
- Assist with other office duties such as but not limited to faxing, scanning documents, helping vendors, taking deliveries and putting supplies away.and managing medical records in our EHR systems.
- Provide excellent patient service through professional phone etiquette, courteous communication, and timely follow-up on inquiries or concerns.
- Verify insurance benefits and perform insurance verification to facilitate smooth billing operations.
Experience
- Previous clinic or medical office experience is highly preferred.
- Excellent writing and communication skills.
- Experience working with EMR systems
- Bilingual abilities are advantageous to serve diverse patient populations effectively.
- Demonstrated clerical skills including filing, data entry (10 key typing), and managing multi-line phone systems.
- Proven ability to handle insurance verification processes accurately while maintaining HIPAA compliance.
- Excellent customer service skills combined with strong organizational abilities in a fast-paced environment.
- Join us in making a difference by providing compassionate administrative support that empowers mental health professionals to deliver exceptional care!
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- Paid time off
Work Location: In person
Title: Mental Health Administrative Assistant
Company: Woodbridge Therapy Group/Prince William Family Counseling
Location: Woodbridge, VA
