Overview
Medical Receptionist / Patient Communications Coordinator Jobs in Katy at SteadFast Primary Care, LLC
Medical Receptionist / Patient Communications Coordinator
Bilingual Spanish Required
Katy, TX
$18.00 – $22.00 per hour (Based on Experience)
Become the Voice of a Growing Primary Care Practice
SteadFast Primary Care is seeking an experienced, professional, and highly organized Medical Receptionist to join our team in Katy, Texas.
This is a key position within our practice and is ideal for someone who takes pride in providing outstanding customer service, enjoys helping patients, and can confidently manage a busy multi-provider Primary Care office.
As the primary point of contact for many of our patients, you will play a critical role in ensuring patients receive prompt, professional service while helping maintain efficient provider schedules and smooth daily operations.
We are looking for a dependable team member who is seeking a long-term opportunity with a growing physician-owned practice and who wants to contribute to the success of both our patients and our organization.
Key Responsibilities
- Answer and manage a high volume of incoming patient calls professionally and efficiently
- Schedule, reschedule, and confirm appointments across multiple providers and clinic locations
- Assist patients with questions regarding appointments, referrals, insurance participation, and office policies
- Accurately document patient communications within the EMR
- Monitor voicemail messages and ensure timely follow-up
- Coordinate patient scheduling to maximize provider productivity and minimize scheduling gaps
- Assist with patient check-in and front office operations when needed
- Maintain patient confidentiality and HIPAA compliance at all times
- Work collaboratively with providers, medical assistants, and office management to ensure excellent patient care
Qualifications
Required
- Fluent in both English and Spanish
- Minimum 2 years of recent medical office experience
- Minimum 2 years of experience handling high-volume inbound phone calls
- Strong computer and EMR skills
- Excellent verbal and written communication skills
- Professional appearance and demeanor
- Reliable attendance and punctuality
Preferred
- Primary Care or Family Practice experience
- Knowledge of insurance plans, referrals, and prior authorizations
- Experience with Tebra an advantage
- Experience scheduling for multiple providers
What We’re Looking For
The ideal candidate is:
- Friendly and compassionate with patients
- Calm under pressure
- Highly organized and detail-oriented
- Able to multitask without sacrificing accuracy
- Comfortable handling difficult conversations professionally
- Self-motivated and able to work independently
- Committed to providing exceptional customer service
Why Join SteadFast Primary Care?
- Growing, physician-owned Primary Care practice
- Supportive team environment
- Opportunities for advancement and increased responsibilities
- Stable Monday–Friday schedule
- Meaningful work that positively impacts patients and families in our community
Benefits
- Paid Time Off
- Paid Holidays
- Ongoing Training and Development
- Opportunities for Career Growth
Schedule
- Full-Time
- Monday – Friday
- No evenings
- No major holidays
Experience
- Medical Receptionist: 2 years (Required)
- Medical Scheduling: 2 years (Required)
- High-Volume Phone Management: 2 years (Required)
Language
- Spanish (Required)
Work Location
In Person – Katy, Texas
If you are an experienced medical receptionist who enjoys helping patients, thrives in a busy environment, and takes pride in keeping a medical office running smoothly, we would love to hear from you.
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Benefits:
- Health insurance
- Paid time off
Medical Specialty:
- Primary Care
Application Question(s):
- Please briefly describe your experience managing high-volume incoming phone calls in a medical office, including approximately how many providers you scheduled for.
Experience:
- Medical Office Receptionist: 2 years (Preferred)
Language:
- Spanish (Required)
Work Location: In person
Title: Medical Receptionist / Patient Communications Coordinator
Company: SteadFast Primary Care, LLC
Location: Katy
