Overview
Medical Receptionist / Medical Assistant Jobs in El Paso, TX at New Leaf Wellness Center
Overview
We are seeking a dedicated and detail-oriented Medical Receptionist to join our NLWC team. The ideal candidate will be responsible for providing exceptional administrative support in a growing mental health environment. This role involves managing patient interactions, coordinating appointments, and ensuring the smooth operation of the front desk. The Medical Receptionist will play a crucial role in maintaining patient records and supporting the overall efficiency of our clinic.
Certified Medical Assistants are preferred.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule appointments and manage the clinic’s calendar effectively.
- Handle medical collections and insurance verification to ensure accurate billing.
- Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy.
- Utilize EMR system Ensora/Theranest for documentation and record-keeping.
- Review documentation for completeness and accuracy before patient visits.
- Answer multi-line phone systems professionally, addressing inquiries and directing calls as needed.
- Assist with medical coding using ICD-9, ICD-10, CPT coding, and other relevant coding systems.
- Provide clerical support including filing, typing, and managing correspondence.
- Collaborate with healthcare providers to facilitate care plans and ensure optimal patient service.
Skills
- Proficiency in medical terminology and familiarity with health information management practices.
- Experience with EHR systems and medical office management is highly desirable.
- Strong computer skills including Microsoft Office Suite
- Excellent phone etiquette and customer service skills to enhance patient interactions.
- Ability to handle sensitive information with discretion while adhering to HIPAA guidelines.
- Bilingual capabilities are a plus to better serve diverse patient populations.
- Previous experience in a medical or mental health office setting is preferred, along with knowledge of insurance processes.
- Strong organizational skills with attention to detail for accurate documentation review. Join our team as a Medical Receptionist where your contributions will directly impact patient care and the efficiency of our healthcare services!
Job Type: Full-time
Pay: $12.00 – $18.00 per hour
Benefits:
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
Work Location: In person
Title: Medical Receptionist / Medical Assistant
Company: New Leaf Wellness Center
Location: El Paso, TX
