Overview
Medical Receptionist Front Desk Administrative Assistant coordination Jobs in Palm Springs, FL at A Place for You Adult Daycare & Rehab Center
- Bilingual (English/Spanish) REQUIRED
Position Overview
We are seeking an experienced, organized, and dependable Medical Front Desk / Patient Intake Coordinator to support the daily administrative and customer service operations of our Adult Day Care & Rehabilitation Center. This position serves as the first point of contact for participants, families, referral sources, and healthcare professionals while ensuring efficient coordination of admissions, scheduling, and office operations.
The ideal candidate is highly organized, customer-service oriented, and comfortable working in a fast-paced healthcare environment.
Pay & Benefits
- Paid holidays
- Paid vacation
- Paid sick leave
- Stable, full-time position with long-term growth potential
Key Responsibilities Front Desk & Customer Service
- Greet participants, families, visitors, and vendors in a professional and welcoming manner
- Answer and direct incoming phone calls
- Respond to inquiries regarding services, admissions, and scheduling
- Maintain a positive and professional first impression of the organization
- Assist participants and families with forms, paperwork, and general requests
Patient Intake & Admissions
- Coordinate new participant admissions and enrollment processes
- Collect, review, and organize required admission documentation
- Follow up with physicians, hospitals, case managers, and families regarding missing paperwork
- Assist with obtaining medical records, physician forms, and authorizations
- Maintain accurate participant files and electronic records
Scheduling & Administrative Support
- Schedule tours, assessments, and intake appointments
- Coordinate communication between participants, families, transportation staff, nursing staff, and administration
- Assist with participant attendance tracking and scheduling
- Manage office calendars and appointment coordination
- Perform data entry and maintain accurate records within company systems
Documentation & Compliance
- Ensure participant records remain complete, organized, and compliant
- Maintain confidentiality and HIPAA compliance at all times
- Assist with audits, inspections, and administrative reviews as needed
- Scan, upload, and maintain documentation within electronic filing systems
Communication & Relationship Management
- Serve as a liaison between participants, families, healthcare providers, case managers, and facility staff
- Provide timely updates regarding admissions, enrollment status, and required documentation
- Build and maintain positive relationships with referral sources and community partners
- Assist with community outreach events and facility tours when needed
Office Operations Support
- Monitor office supplies and assist with ordering as needed
- Maintain an organized reception and administrative area
- Assist leadership with special projects and operational tasks
- Support other administrative departments as needed
Qualifications Required
- Bilingual (English/Spanish)
- High School Diploma or GED required
- Excellent customer service and communication skills
- Strong organizational and multitasking abilities
- Professional telephone etiquette
- Proficient with computers, email, Microsoft Office, and data entry
- Ability to maintain confidentiality and handle sensitive information
- Ability to work efficiently in a fast-paced healthcare environment
Preferred Qualifications
- Experience in a medical office, healthcare facility, adult day care center, nursing home, assisted living facility, or rehabilitation setting
- Knowledge of medical terminology
- Experience with patient intake, admissions, referrals, or insurance verification
- Familiarity with HIPAA requirements and healthcare documentation
- Experience coordinating with physicians, hospitals, case managers, and community agencies
- 2+ years of healthcare administrative or front desk experience preferred
Important Notes
- This position is primarily administrative and customer-service focused
- Strong attention to detail and follow-through are essential
- Professional appearance and demeanor are required
- Employment is contingent upon successful completion of background screening requirements
- Occasional attendance at community events or outreach activities may be required
Work Location: A Place for You Adult Day Care & Rehab Center Corp
Job Type: Full-Time
Schedule: Monday – Friday, Day Shift
Job Type: Full-time
Pay: $16.50 – $17.00 per hour
Medical Specialty:
- Geriatrics
Language:
- Spanish (Required)
Work Location: In person
Title: Medical Receptionist Front Desk Administrative Assistant coordination
Company: A Place for You Adult Daycare & Rehab Center
Location: Palm Springs, FL
