Overview
Medical Receptionist/Front Desk Jobs in Jacksonville, NC at Confidential
Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional service and support in a fast-paced clinic environment. This role requires strong administrative skills, attention to detail, and a commitment to maintaining patient confidentiality in accordance with HIPAA regulations.
Duties
- Greet patients warmly and assist them with the check-in check-out process.
- Schedule appointments and manage the clinic’s calendar efficiently.
- Handle incoming phone calls with professionalism, ensuring excellent phone etiquette.
- Maintain accurate medical records and ensure compliance with HIPAA standards.
- Assist in the preparation of care plans and documentation as needed.
- Process patient information and update medical records using software such as Modernizing Medicine.
- Provide administrative support to clinical staff as required.
- Address patient inquiries and concerns promptly to enhance patient service experience.
- Ensure the reception area is organized and welcoming for patients.
- Verify insurance
Experience
- Previous experience as a Medical Receptionist or in a similar administrative role within a clinic setting is preferred.
- Familiarity with medical software systems such as Modernizing Medicine is highly desirable.
- Knowledge of medical terminology, care plans, and patient service protocols is advantageous.
- Strong organizational skills, attention to detail, and ability to multitask effectively in a busy environment.
- Excellent communication skills, both verbal and written, with a focus on providing outstanding patient service.
- Understanding of HIPAA regulations regarding patient confidentiality is essential.
If you are passionate about providing quality administrative support in a healthcare setting and possess the necessary skills, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: $15.00 – $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Medical Receptionist/Front Desk
Company: Confidential
Location: Jacksonville, NC
