Medical Receptionist – Experience Required

Overview

Medical Receptionist – Experience Required Jobs in Bend, OR at Orion Eye Center

Job Title

Medical Receptionist/Front Desk

Report To

Patient Access Supervisor

Department

Patient Access

Salary Status

Non-exempt (Hourly)

Scheduling Expectations

Available from the hours of 6:30am-4:00pm Monday through Friday with occasional rotating Saturdays between the hours of 8:00am-2:00pm.

Background: Orion Eye Center is a top-rated, specialty ophthalmology practice with Central Oregon’s only ophthalmic Ambulatory Surgery Center (ASC). With 5 providers, spreading among 3 diverse specialties, we strive to deliver quality, specialty care in a timely manner. Employee satisfaction is an integral part to what sets us apart from others. Let us show you how!

Orion Eye’s Core Values:

· Emotional Intelligence

· Lead by Example

· How Can I Help You?

· Pursuit of Mastery

· Efficiency with Precision

Orion Eye Center hires and manages to these values and we expect each employee to display these values each day through communication and actions with both patients and co-workers.

Qualifications:

· High School Diploma (GED)

· Ability to pass a background check.

· At least 1 year of office/clerical experience; preferably in health care.

· Proficiency with computers, typing and basic software use.

· Bilingual preferred.

Summary of Responsibilities:

· Check in patients for appointments with a warm, friendly greeting.

· Collect any copays or balances on patient accounts upon check-in.

· Assure incoming and outgoing mail is processed daily.

· Process and validate new patient paperwork and scan into chart in a timely manner.

· Scan all testing documentation in timely.

· Scrub schedules 2+ days in advance to check for incorrectly scheduled appointments, any documentation we are missing or other matters PRN.

· Count cash box upon arrival and departure for your shift.

· Process daily deposit of monies collected throughout the day.

· Maintain a clean and tidy waiting area, free of clutter or safety hazards

· Assist incoming callers or walk-in patients with questions and direct issues to the correct department.

· Proficiently operate multi-line phone systems, including transferring and routing callers to appropriate voicemails when needed.

· Collect and verify accuracy of patient demographic and insurance information as needed for clinic registration.

· Assist scheduling team with answering overflow incoming calls as needed.

· Accurately transmit medication refill requests, treatment questions or other messages as needed to the appropriate staff.

· Schedule patient visits into proper doctor templates as appropriate.

· Collaborate with other ophthalmology or optometry offices to ensure a continuous positive working relationship.

· Ability to answer basic practice questions including provider’s names and their specialties, our hours of operations, services we do or do not provide.

· Copy, scan and file miscellaneous documents as appropriate.

· Communicate effectively and respectfully with all staff among all departments.

· Transmit lab/pathology/imaging orders for patients.

Required Skills and Abilities:

· Absolutely must be able to maintain a positive attitude, even in the face of stress or disarray.

· Ability to manage time appropriately while working independently on multiple, occasionally, simultaneous tasks.

· Must be dependable with regular and reliable attendance.

· Must adhere to Orion Eye Center’s core values (see above)

· Excellent written and verbal English communication skills, including proper grammar and spelling.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Experience:

• medical receptionist: 1 year (Preferred)

Language:

• a second language (Preferred)

Ability to Commute:

• Bend, OR 97702 (Required)

Ability to Relocate:

• Bend, OR 97702: Relocate before starting work (Required)

Work Location: In person

Title: Medical Receptionist – Experience Required

Company: Orion Eye Center

Location: Bend, OR