Overview
Medical Receptionist (experience required) Jobs in Tampa, FL at Mack Center-Eye & Facial Cosmetic Surgery
Medical Receptionist (experience required)
The Mack Center – South Tampa, FL
Starting at $20.00 per hour (Full-Time)
About Us
The Mack Center is a well-established, physician-owned medical practice in South Tampa, dedicated to providing exceptional, state-of-the-art patient care. We pride ourselves on maintaining a warm, professional environment where both patients and employees feel valued. Each team member plays a vital role in delivering our mission of excellence in healthcare.
We are seeking an organized, patient-focused, and energetic Medical Receptionist to join our growing team. If you enjoy working in a collaborative setting where your attention to detail and friendly demeanor make a difference every day — we’d love to meet you!
Responsibilities
As our Medical Receptionist, you’ll be the first point of contact for our patients and play a key role in keeping our front office running smoothly.
Key Duties:
- Greet patients and manage check-in/check-out efficiently and with a smile.
- Schedule patient appointments and surgeries in coordination with providers.
- Verify insurance eligibility, review benefits, and obtain authorizations and referrals.
- Calculate and collect patient copays, deductibles, and out-of-pocket amounts.
- Answer multi-line phone system and respond to patient inquiries professionally.
- Manage patient records, faxes, and scanned documents in the EHR system (AthenaHealth experience preferred).
- Process medical records requests and assist with billing or benefits-related questions.
- Collaborate closely with the clinical and administrative team to ensure a seamless patient experience.
- Maintain HIPAA and OSHA compliance at all times.
Qualifications:
- 1+ year of customer service or medical office experience (front desk or patient coordinator experience preferred).
- Experience working with insurance verification, authorizations, or referrals is highly preferred.
- Familiarity with AthenaHealth EHR is a plus.
- Excellent communication, organizational, and multitasking skills.
- Positive, professional attitude and a commitment to delivering 5-star patient service.
- Strong computer proficiency and comfort learning new software.
Why Join The Mack Center?
We believe our employees are our greatest asset — and we work hard to create an environment where people love to come to work every day.
We offer:
✅ Competitive pay: Starting at$20.00/hour
✅ 401(k)
✅ Health insurance
✅ Paid Time Off (PTO)
✅ Paid holidays
✅ Employee discounts on products and services
✅ A supportive, team-oriented workplace
Schedule
- Full-time: Monday through Friday
- In-person, South Tampa location. * This position is also for Lakeland and Clearwater offices, as well as Tampa, and requires travel back and forth. Mileage will be paid.*
- Schedule may vary slightly based on patient and office needs
Join a practice that values professionalism, compassion, and teamwork. If you’re looking for a rewarding opportunity in healthcare administration and want to grow with a respected South Tampa medical practice — apply today!
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Will you be able to reliably commute to Clearwater, FL and Lakeland, FL for this job?
Experience:
- Medical office: 1 year (Required)
- Athenahealth: 1 year (Preferred)
- Insurance verification: 1 year (Required)
Ability to Commute:
- Tampa, FL 33609 (Required)
Work Location: In person
Title: Medical Receptionist (experience required)
Company: Mack Center-Eye & Facial Cosmetic Surgery
Location: Tampa, FL
