Overview
Medical Receptionist- Audiology Jobs in Valley Stream, NY at Clearsound Hearing
Job description:
We are currently seeking a dedicated Medical Office Receptionist to join our team. In this role, you will play a crucial part in driving our business forward by engaging patients via inbound calls, building positive relationships, and scheduling appointments. Please note that this is a full-time, in-office position (Monday–Friday, 8:30 AM – 4:30 PM) with no potential for remote work.
Responsibilities:
– Manage a high volume of incoming calls to schedule appointments, answer questions, and resolve issues.
– Identify patient needs and offer appropriate solutions using active listening and strong communication skills.
– Maintain accurate and detailed records of all interactions within our EMR system.
– Collaborate with team members to enhance the overall patient experience.
– Stay updated on product knowledge, company policies, and industry trends.
– Handle patient objections and resolve issues professionally.
– Conduct outbound follow-up calls to existing patients to reintroduce services and ensure satisfaction.-Confirm appointments
– Other office duties as needed or required.
Requirements:
– Must be efficient using a laptop and answering a phone
– Excellent verbal communication skills
-Must be able to read and write legibly in English (Bilingual skills are a plus).
– Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
– Strong problem-solving skills, a positive attitude, and a robust work ethic.
– High school diploma or equivalent; additional certifications are a plus.
If you are ready to make a significant impact on our patients’ lives while achieving professional growth, we encourage you to apply now.
Pay: $17.50 – $19.00 per hour
Benefits:
- Paid time off
People with a criminal record are encouraged to apply
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
Title: Medical Receptionist- Audiology
Company: Clearsound Hearing
Location: Valley Stream, NY
