Overview
Medical Receptionist Jobs in Louisville, KY at Heuser Hearing Institute
About us: Heuser Hearing Institute (HHI) is a non-profit organization that caters to children and adults with hearing and balance disorders in Louisville and many of the surrounding Kentucky and Indiana communities. HHI provides various services including preschool, kindergarten programs, hearing and language clinics, and home-based services for infants and toddlers through the Kentucky and Indiana First Steps programs.
Position Overview: We are seeking a friendly and organized Medical Receptionist to join our team. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for helping others. This position is crucial in ensuring our patients have a positive experience from the moment they walk through our doors.
Schedule: Monday through Friday 8a-4:30p or 8a-5p
What you’ll be doing:
Interact with patients in the check in/out process
Schedule patients for various appointment types
Update patient information/paperwork and take payments
Understand the various types of hearing aid equipment and accessories
Receive/Ship various hearing aid equipment and accessories while maintaining accurate inventory
Communicating with patients using the phone system
Open/Close the font desk area and keep the area clean and organized
Other general duties include reporting, equipment purchase agreements, requesting/ordering supplies, depositing money, and accepting donations.
What you need:
Excellent customer service skills with diverse populations
Strong attention to detail and problem-solving skills
Professional appearance and demeanor in a fast-paced environment
Understanding of HIPPA regulations, requirements and compliance
5+years’ experience with Microsoft Office Suite
Prefer 2+ years’ experience in a medical environment
Prefer previous experience with Electronic Medical Record systems
High school diploma, GED, or equivalent
Prefer Medical Assistant certification
What We Offer:
- Competitive salary and benefits package.
- A supportive and collaborative work environment.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- 403(b)
- 403(b) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Pet insurance
- Vision insurance
Application Question(s):
- Are you willing to travel between Louisville office is needed?
Education:
- High school or equivalent (Required)
Experience:
- Medical receptionist: 1 year (Required)
Work Location: In person
Title: Medical Receptionist
Company: Heuser Hearing Institute
Location: Louisville, KY
