Overview
Medical Receptionist Jobs in Lynchburg, VA at Confidential
Overview
We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for patients and visitors within our healthcare facility. The ideal candidate will possess excellent communication skills, a strong understanding of medical administrative procedures, and proficiency in various electronic health record (EHR) systems. This role is vital in ensuring smooth clinic operations, accurate patient documentation, and exceptional patient service. The Medical Receptionist will handle a variety of administrative tasks while maintaining compliance with healthcare regulations such as HIPAA.
Responsibilities
- Greet patients warmly and professionally, ensuring a positive first impression and efficient check-in process.
- Schedule appointments using advanced EHR systems while managing calendar updates and appointment confirmations.
- Verify insurance coverage and perform insurance eligibility checks, including Medicare and other third-party payers.
- Collect and process patient payments, including co-pays and outstanding balances, utilizing medical billing procedures and CPT coding when necessary.
- Manage patient records by accurately updating electronic health records (EHR systems) like eClinicalWorks or Eaglesoft, ensuring confidentiality in accordance with HIPAA regulations.
- Answer multi-line phone systems with professional phone etiquette, addressing patient inquiries and routing calls appropriately.
- Review medical documentation for completeness and accuracy, including ICD-10/ICD-9 coding, care plans, and documentation review processes.
- Maintain organized filing of medical records and administrative documents while supporting office management tasks such as supply inventory and filing.
- Assist with intake procedures for new patients, including collecting medical history and verifying insurance information.
- Collaborate with clinical staff to facilitate smooth clinic operations and ensure timely patient care delivery.
- Recalls
Requirements
- Proven experience as a Medical Receptionist or in a similar medical administrative support role within a clinical or hospital setting.
- Familiarity with EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, or Eaglesoft.
- Knowledge of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and medical billing procedures.
- Strong understanding of HIPAA regulations related to health information management and patient privacy.
- Excellent computer skills including proficiency in Microsoft Office applications (Word, Excel) and office management software like Eaglesoft or Dentrix.
- Exceptional customer service skills with the ability to handle sensitive situations professionally and compassionately.
- Bilingual abilities are preferred to serve diverse patient populations effectively.
- Strong organizational skills with attention to detail in documentation review and data entry tasks.
- Experience working in dental clinics or healthcare offices is highly desirable; familiarity with dental terminology is a plus.
- Ability to manage multiple priorities efficiently while demonstrating professionalism at all times. Join our team to provide outstanding administrative support that enhances patient experiences and contributes to the overall efficiency of our healthcare services!
Pay: $16.00 – $18.50 per hour
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Medical Receptionist
Company: Confidential
Location: Lynchburg, VA
