Overview
Medical Receptionist Jobs in Lake Havasu City at Havasu Lung and Sleep Disorders Ctr
Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, handle medical records, and ensure seamless communication between patients and healthcare providers. Your proactive attitude and attention to detail will contribute to delivering exceptional patient service and supporting efficient clinic operations. This paid position offers an exciting opportunity to be part of a caring environment that values professionalism, accuracy, and a positive patient experience.
Responsibilities
- Greet patients warmly, verify insurance information, and manage appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
- Answer multi-line phone systems with professional phone etiquette, directing calls appropriately and taking detailed messages.
- Verify insurance coverage, perform insurance authorization and verification processes, including Medicare and other third-party payers.
- Manage medical billing and collections by processing payments accurately and following up on outstanding balances using medical collection procedures.
- Maintain accurate medical records by filing documents, reviewing documentation for completeness, and ensuring compliance with HIPAA regulations.
- Assist with intake procedures, including patient registration, updating demographic information, and documenting care plans.
- Support medical office management tasks such as appointment reminders, patient follow-up calls, and documentation review to ensure quality standards are met.
Requirements
- Proven experience in a medical office setting or healthcare environment with familiarity in clinic operations and front desk responsibilities.
- Strong knowledge of medical terminology, ICD-9/10 coding systems, CPT coding for procedures, and medical billing practices.
- Experience working with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or Dentrix is highly preferred.
- Excellent computer skills including proficiency in Microsoft Office (Word, Excel), typing (including 10-key), and familiarity with health information management software like Eaglesoft or Dentrix.
- Ability to handle sensitive patient information in accordance with HIPAA guidelines while demonstrating strong attention to detail during documentation review.
- Bilingual skills are a plus to effectively serve diverse patient populations.
- Exceptional customer service skills combined with professional phone etiquette and effective communication abilities.
- Organizational skills to manage multiple tasks efficiently in a fast-paced environment; previous experience with office management or clerical support is advantageous. Join us as a Medical Receptionist where your enthusiasm and dedication will help create a welcoming atmosphere for patients while supporting the smooth operation of our healthcare facility!
Pay: $16.00 – $27.16 per hour
Work Location: In person
Title: Medical Receptionist
Company: Havasu Lung and Sleep Disorders Ctr
Location: Lake Havasu City
