Overview
Medical Receptionist Jobs in Gastonia at Gastonia E & P Market Place
Job Overview
The Medical Billing & Front Desk Specialist plays a dual role in ensuring efficient client services and accurate medical billing. This position is responsible for welcoming clients, managing front desk operations, and handling billing processes related to mental health and substance use treatment services.
This full-time role (30-35 hours per week) is responsible for managing front office functions and ensuring a welcoming, professional environment for all visitors and clients. ASPEN is dedicated to providing compassionate behavioral health services. We are seeking a reliable and empathetic Front Desk Associate to support our day-to-day operations and client services.
Job Overview:
The Medical Billing & Front Desk Specialist will manage front office functions, ensuring a welcoming and professional environment for all visitors and clients. This role requires a strong background in behavioral health medical billing and front desk operations.
Key Responsibilities:
- Greet and check in clients with a trauma-informed and respectful approach.
- Answer phone calls, schedule appointments, and manage daily office flow.
- Verify insurance coverage and benefits for behavioral health services.
- Process insurance claims, including submission, tracking, and follow-up.
- Rework denied and rejected claims to ensure timely reimbursement.
- Collect payments and maintain accurate billing records.
- Maintain confidentiality and accuracy in documentation and client records.
- Collaborate with clinical and administrative staff to support client care.
Qualifications:
- Prior medical billing experience required, specifically in behavioral health settings.
- Proficiency in processing insurance claims and handling denials and rejections.
- Strong organizational and customer service skills.
- Ability to communicate with empathy and professionalism.
- Comfort working with individuals navigating complex life circumstances.
- Familiarity with electronic health records (EHR) systems is a plus.
Preferred Qualifications:
- Certification in medical billing or coding.
- Experience with specific billing software used in behavioral health.
Job Type: Part-time
Pay: $14.87 – $15.61 per hour
Benefits:
- Flexible schedule
Work Location: In person
Title: Medical Receptionist
Company: Gastonia E & P Market Place
Location: Gastonia
