Overview
Medical Receptionist Jobs in Los Angeles at Mosaic Family Care
Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the first point of contact for patients and visitors, ensuring a warm, professional, and efficient experience. Your energetic approach will help streamline clinic operations, manage patient flow, and support the delivery of exceptional healthcare services. If you thrive in a fast-paced environment and are passionate about providing outstanding patient service, this opportunity is perfect for you! This position offers paid employment with comprehensive training to set you up for success.
Responsibilities
- Greet patients and visitors with enthusiasm, providing excellent customer service at the front desk
- Schedule appointments using medical scheduling software AthenaOne, ensuring optimal patient flow
- Verify insurance coverage and benefits through systems like Athena health platform, including insurance verification procedures
- Manage patient check-in and check-out processes efficiently while maintaining accurate documentation review
- Handle multi-line phone systems with professionalism, demonstrating excellent phone etiquette and communication skills
- Maintain organized medical records and files in compliance with HIPAA regulations and health information management standards
- Assist with billing procedures, including medical collection efforts and processing payments using medical billing software
- Support clinical staff by preparing intake forms, updating care plans, and managing documentation review tasks
- Utilize computer skills to update electronic health records (EHR systems) in Athena Health.
- Ensure confidentiality of sensitive patient information in accordance with HIPAA guidelines
Requirements
- Proven experience as a Medical Receptionist or in a similar medical office role, preferably within a clinic or dental setting
- Strong knowledge of medical terminology, CPT coding, ICD-9/10 coding, and medical billing procedures
- Familiarity with EMR (Electronic Medical Records) systems like Epic, Meditech, Athenahealth, or Eaglesoft; experience with dental office management software such as Dentrix or Eaglesoft is a plus
- Excellent organizational skills with attention to detail in documentation review and record keeping
- Ability to handle multiple tasks efficiently while maintaining professionalism under pressure
- Bilingual skills are highly desirable to serve diverse patient populations effectively
- Proficiency in Microsoft Office Suite (Word, Excel) and basic computer skills for data entry and record management
- Strong interpersonal skills with a focus on patient service, office experience, and front desk support
- Knowledge of HIPAA regulations to ensure compliance in all aspects of patient privacy and data security
- Prior clinic or hospital experience is preferred; dental clinic experience is also highly valued
- Ability to operate multi-line phone systems and perform 10-key typing accurately
Join our team today if you’re ready to make a positive impact on patients’ lives through energetic service delivery! We value dedicated professionals committed to excellence in healthcare administration.
Job Type: Full-time
Pay: $19.00 – $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Title: Medical Receptionist
Company: Mosaic Family Care
Location: Los Angeles
