Overview
Medical Front Office Receptionist Jobs in Austin, TX at Verasage Health
About Us:
We are a fast-paced primary care clinic committed to providing high quality, patient centered care. We are looking for a reliable and personable Front Office Coordinator to join our team and help create a smooth and welcoming experience for our patients.
Position Summary:
The Front Office Coordinator serves as the first point of contact for patients and plays a key role in daily clinic operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a busy healthcare environment.
Key Responsibilities:
- Greet patients and provide a welcoming, professional experience
- Answer and manage multiple phone lines efficiently
- Schedule and confirm patient appointments
- Verify patient insurance eligibility and benefits
- Collect copays, deductibles, and patient balances
- Maintain accurate patient demographics and insurance information
- Assist with check-in/check-out processes
- Coordinate with clinical and billing teams to ensure smooth workflow
Qualifications:
- Bilingual in Spanish preferred
- Previous medical front office experience preferred
- Basic knowledge of insurance verification and eligibility processes
- Ability to multitask and work effectively in a fast-paced environment
- Strong communication and customer service skills
- Team-oriented with a positive and professional attitude
- Proficient with computers and EMR systems (experience with CureMD is a plus)
What We Offer:
- Competitive pay (based on experience)
- Supportive team environment
- Opportunity to grow within the organization
- Full-time schedule
Work Location: In person
Title: Medical Front Office Receptionist
Company: Verasage Health
Location: Austin, TX
