Medical Front Desk Receptionist/Surgical Scheduler

Overview

Medical Front Desk Receptionist/Surgical Scheduler Jobs in Saint Cloud, MN at St Cloud Foot & Ankle Center

Job Summary
We are seeking a dynamic and detail-oriented Medical Front Desk Receptionist/Surgical Scheduler to join our healthcare team. In this vital role, you will be the first point of contact for patients, providing exceptional customer service while efficiently managing appointment scheduling, patient intake, and medical records. Your expertise will ensure smooth clinic operations, accurate documentation, and seamless communication between patients and medical staff. This position offers an exciting opportunity to contribute to high-quality patient care in a fast-paced environment while utilizing your strong administrative and clinical skills.

Duties

• Greet patients warmly and professionally, ensuring a positive first impression
• Schedule surgical procedures and follow-up appointments using multiple platforms
• Previous surgical scheduling experience is a plus
• Verify insurance coverage, perform insurance verification and prior authorizations
• Review and update medical documentation, ensuring compliance with HIPAA regulations
• Coordinate with medical staff to facilitate care plans and ensure timely scheduling of surgeries and procedures
• Maintain organized medical records, file documents appropriately, and ensure confidentiality of sensitive health information
• Answer multi-line phone systems with professional phone etiquette, directing calls efficiently and courteously
• Utilize computer skills to update patient information, process payments, and manage office correspondence
• Support clinic operations by performing clerical tasks such as filing, data entry, and managing office supplies

Skills

• Knowledge or willingness to learn medical insurance verification and authorization procedures
• Understanding of HIPAA regulations governing patient privacy and data security
• Experience in CPT coding, ICD-10 coding for accurate documentation for insurance prior authorizations is a plus.
• Excellent communication skills in English; bilingual abilities are a plus for serving diverse patient populations
• Prior clinic experience is highly desirable
• Demonstrated ability to handle medical administrative support tasks efficiently in a fast-paced environment
• Strong organizational skills for managing multiple schedules, filing systems, and patient records
• Exceptional customer service skills with a professional demeanor on the front desk and over the phone

This role is essential in delivering outstanding patient experiences while supporting the operational excellence of our healthcare facility. We welcome motivated individuals eager to make a difference through their administrative expertise combined with clinical knowledge. All positions are paid roles committed to fostering a professional environment where your skills can thrive.

Pay: $18.00 – $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Title: Medical Front Desk Receptionist/Surgical Scheduler

Company: St Cloud Foot & Ankle Center

Location: Saint Cloud, MN