Overview
Medical Front Desk / Patient Intake Coordinator – Own the Front-End of a Growing Medical Practice Jobs in West Palm Beach at West Palm Vascular and Interventional Radiology
CLI Vascular Specialists | West Palm Beach & Wellington, FL
CLI Vascular Specialists is a physician-owned outpatient vascular practice in West Palm Beach and Wellington, currently in a growth phase.
We are looking for a strong front desk / intake professional to take ownership of patient flow, scheduling, and front-end operations.
This is a high-accountability role with clear expectations and ownership.
Application Requirement (Please Read)
This application requires a short written response (see bottom). Applications without this will not be considered.
This Role is for an Operator
This is not a basic receptionist role.
This role is for someone who wants to:
- Take ownership of scheduling and patient flow
- Be the central point of communication for the practice
- Bring structure, organization, and consistency to daily operations
- Help create a smooth, professional, and efficient patient experience
You will work directly with the physician-owner during an active growth phase and play a key role in how the practice operates day-to-day.
Core Responsibilities
- Answer and manage incoming calls
- Schedule new and follow-up appointments efficiently
- Coordinate patient intake and registration
- Verify insurance and understand patient benefits (critical)
- Collect copays and balances
- Manage referrals and ensure follow-through
- Maintain a full, optimized schedule
- Communicate clearly and professionally
What We’re Looking For
- Medical office experience required (private practice preferred)
- Strong insurance verification experience (required)
- Highly organized and detail-oriented
- Able to manage multiple systems efficiently
- Strong computer skills (EMR, cloud platforms, communication tools)
- Self-driven with strong ownership
- Professional, calm, and solution-oriented
- Low-drama, team-oriented mindset
- Bilingual (English/Spanish) preferred
This role is ideal for someone who has been doing more than their title suggests and is ready for more responsibility in a structured environment.
Technology Environment
- EMR (AdvancedMD or similar)
- Google Drive, Dropbox, Box
- Microsoft Office/Teams, Slack, email
Schedule & Location
- Monday–Friday (business hours)
- This position rotates between:
- West Palm Beach (4 days/week)
- Wellington (1 day/week)
- Consistent weekly schedule
- Reliable transportation required
- Target start: within 2–4 weeks (flexible for the right candidate)
Compensation
- $18–$25/hour (based on experience)
- Monthly health stipend (up to $400)
- Performance-based bonus (reviewed quarterly) tied to:
- Schedule utilization
- Time from referral to scheduled appointment
- Copay collection and accuracy
- Paid time off and holidays
Work Environment
- Small, focused team where each role matters
- High standards with a respectful, professional culture
- Clear expectations and accountability
- Fast-paced but structured
Growth & Cross-Training
This is a primary front desk / intake role with ownership of front-end operations, with opportunities to learn additional aspects of the practice over time.
Why This Role is Different
- High ownership and real impact
- Direct access to physician-owner
- Opportunity to grow as the practice expands
- Be part of building a practice the right way
Application Requirement
Please submit with your application:
- Process improvement example (3–5 sentences):
- A time you improved a workflow (problem, what you did, result)
- EMR(s) you’ve used:
- Years of insurance verification experience:
- Size/type of current or most recent practice:Applications without this information will not be considered.
Pay: $18.00 – $25.00 per hour
Benefits:
- Free parking
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
Work Location: In person
Title: Medical Front Desk / Patient Intake Coordinator – Own the Front-End of a Growing Medical Practice
Company: West Palm Vascular and Interventional Radiology
Location: West Palm Beach
