Overview
Medical Front Desk (Concierge Internal Medicine Practice) Jobs in Fairfax at EileenWestMD
Join a Practice Where Patient Experience Truly Matters
Eileen West, MD and Associates is a boutique concierge internal medicine practice delivering exceptional, personalized care for women. Our patients expect—and receive—more time, more access, and a higher level of service than traditional practices.
We’re looking for a Patient Services/Front Desk Coordinator who takes pride in creating a warm, polished, and seamless experience for every patient who walks through our doors.
Why This Role Is Different
This is not a typical front desk job.
You will be:
- The face of a premium medical practice
- A key part of delivering a concierge-level patient experience
- Trusted to manage communication, coordination, and flow across the practice
- Part of a small, high-performing team where your work truly matters
What You’ll Do
- Welcome and support patients with a professional, high-touch approach
- Manage scheduling, phones, and patient communication
- Keep the day running smoothly with strong coordination and attention to detail
- Support patient follow-up, referrals, and records
- Step in to assist with clinical workflows during busy periods
- Contribute to a practice known for exceptional service and care
Who You Are
- Experienced in a medical front desk or medical assistant role (2+ years)
- Naturally warm, polished, and professional
- Highly organized and detail-oriented
- Comfortable juggling multiple priorities in a high-touch setting
- A strong communicator who enjoys working with people
- Interested in supporting membership recruitment and retention efforts
- Bonus: clinical experience (MA or similar) and EMR familiarity (esp. Athena)
What Success in This Role Looks Like
- Patients feel welcomed, known, and well cared for
- Schedules run smoothly and efficiently
- Communication is clear, timely, and professional
- The office feels calm, organized, and high-functioning
If you take pride in delivering exceptional service and want to be part of a practice that truly values patient experience, we’d love to hear from you.
Pay: $26.00 – $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Cell phone reimbursement
- Dental insurance
- Free parking
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Application Question(s):
- Have you worked with Athena or other EMR for at least 2 years?
- How many years of clinical experience do you have?
Education:
- Bachelor’s (Preferred)
Experience:
- medical front desk : 2 years (Required)
License/Certification:
- Medical Assistant (or higher) Certification (Preferred)
Work Location: In person
Title: Medical Front Desk (Concierge Internal Medicine Practice)
Company: EileenWestMD
Location: Fairfax
