Overview
Medical Front Desk Assistant Jobs in Fort Myers, FL at University Orthopedic Care
Join the University Orthopedic Care Team as a Front Desk Assistant!
Are you detail-oriented, passionate about patient care, and looking to make a meaningful impact in a dynamic organization? We are seeking a dedicated Front Desk Assistant to join our team and help ensure the accuracy and integrity of our practice.
About the Role: The Front Desk Assistant will perform general clerical duties in support of patient services as directed by the Office Manager.
Key Responsibilities:
- Answering the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
- Scan and enter all information for a patient into the EMR system, photocopying, faxing, or assisting in the completion of forms.
- Update all new or changing patient information in EMR system. I.E; verify patient current address, phone number.
- Review all new patient information for accuracy and completion.
- Confirm patient appointments and reschedule any appointments as needed.
- Greet all patients and visitors, in person or over the telephone.
- Responsible for maintaining a clean and organized area.
- Maintain a high level of ethical conduct regarding HIPPA, patient confidentiality and professional stature.
- Collect EMR records such as laboratory reports and images as requested by the Physician.
- Able to communicate effectively and build positive relationships with all clinical and administrative staff.
What We’re Looking For:
- Detail-Oriented: You have a keen eye for detail and can produce accurate records.
- Integrity: You handle patient documentation responsibly and maintain confidentiality.
- Strong Communication Skills: Patient and/or guest interaction is a major part of this role, so you have solid verbal and nonverbal communication skills.
- Comprehensive Knowledge: You understand medical and orthopedic terminology.
- Regulation Proficiency: You abide by HIPAA and OSHA standards.
- Experience: Prior experience with Electronic Medical Records systems is desirable.
Why Join Us?
- Contribute to a patient-driven organization with a supportive and collaborative team.
- Opportunity for professional growth and continuous learning.
- Engage in meaningful work that impacts patient outcomes.
- Competitive benefits package.
Pay: $18.00 – $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Medical Front Desk Assistant
Company: University Orthopedic Care
Location: Fort Myers, FL
