Overview
Medical Assistant/Receptionist Jobs in Mishawaka, IN at Pinnacle Healthcare
Job Summary
We are seeking a professional and organized Medical Assistant to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional patient service and administrative support in a fast-paced medical environment. This role requires a strong understanding of medical terminology, patient intake procedures, and familiarity with electronic health record (EHR) systems. The Medical Assistant will contribute to smooth clinic operations while ensuring patients receive compassionate and efficient care. This position will be front and back operations of our clinic.
Duties
- Greet patients promptly and professionally, creating a welcoming environment
- Manage patient check-in and check-out processes, including collecting vital signs and updating patient information
- Schedule appointments efficiently using EHR systems and coordinate follow-up visits
- Verify insurance details and process billing information accurately
- Assist with patient intake procedures, including collecting medical history and current medications
- Maintain accurate documentation of patient encounters, ICD coding, and other relevant data
- Support clinical staff by preparing charts, updating records, and managing correspondence
- Handle phone calls, answer inquiries, and provide general administrative support
- Ensure compliance with healthcare regulations and confidentiality standards
- Assist with specimen collection or radiology scheduling as needed in outpatient.
Skills
- Strong knowledge of medical terminology, anatomy, physiology, and ICD coding
- Experience in family medicine, urgent care, or outpatient clinics preferred
- Strong multi-tasking skills a must.
- Familiarity with EHR systems and medical administrative support functions
- Excellent patient service skills with a compassionate approach to care delivery
- Ability to manage intake procedures including vital signs and medication administration support when necessary
- Basic life support (BLS) certification preferred but not required
- Strong organizational skills with attention to detail and ability to multitask effectively
- Professional communication skills for interacting with patients, providers, and staff in high-pressure environments. This position offers an opportunity to be part of a dedicated healthcare team committed to delivering exceptional patient care across diverse medical settings.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Medical Assistant: 1 year (Required)
License/Certification:
- Certified Medical Assistant (Required)
Ability to Commute:
- Mishawaka, IN 46545 (Required)
Work Location: In person
Title: Medical Assistant/Receptionist
Company: Pinnacle Healthcare
Location: Mishawaka, IN
