Overview
Medical Administration Officer (On-Site, Morning Shift) Jobs in Pampanga, Central Luzon, Philippines at Jobs360
Title: Medical Administration Officer (On-Site, Morning Shift)
Company: Jobs360
Location: Pampanga, Central Luzon, Philippines
We are looking for a highly organized and detail-oriented Medical Administration Officer to join our growing team. This role is ideal for someone who thrives in a fast-paced healthcare environment and is passionate about providing excellent administrative and patient support.
Roles And Responsibilities
- Manage and monitor KPIs to ensure performance targets are met
- Update and maintain accurate client details in the system
- Upload referral PDFs to client profiles within the Practice Management System (PMS)
- Enter client data received via email, chat, or phone into the PMS
- Communicate with patients via email, phone, and live chat to:
- Collect missing or relevant information
- Answer inquiries
- Relay information from psychologists
- Complete daily operational checklists
- Ensure all upcoming appointments are properly booked, rescheduled, or cancelled
- Communicate with psychologists in a timely and professional manner
Requirements
- Proven leadership experience
- Excellent English communication skills (written and verbal)
- Fast and efficient computer/IT skills
- Strong customer service orientation
- Ability to quickly learn and understand Medicare requirements
- High level of attention to detail
What We're Looking For
- A proactive and reliable team player
- Someone who can multitask and manage time effectively
- A problem-solver with a positive attitude
Shore Xtra Perks
- Day 1 HMO Coverage
- Attendance Bonus – Get a chance to earn ₱5,000 every pay run for consistent, perfect attendance.
- Fixed Weekends Off – Enjoy a guaranteed work-life balance with Saturdays and Sundays off.
- Unlimited Barista Coffee all shift long
- Free Parking & Shuttle
- Premium Game Lounge – Relax and recharge in our dedicated on-site recreational zone
- Join our Social Passion Clubs to connect with like-minded peers and bring your whole self to work every day: Photography Club, Dance Club, Fitness Club, Book Club, Music Club
- Engaging Monthly Events – Experience a vibrant culture with regular team activities and celebrations with amazing prizes and rewards
- Referral Incentives – Get rewarded for bringing top talent to the team via our referral program.
- Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, OT, and Premium Pays
