Overview
Mailroom Associate Jobs in Irving, USA at SPS
Reports To
The Mailroom Associate reports to the Client Services Supervisor, Client Services Manager, or other designated leadership.
Job Overview
We are seeking a detail-oriented and service-driven Mailroom Associate who takes pride in keeping workplace operations running smoothly. In this role, you will play an important part in the daily flow of communication, materials, and supplies that keep the organization productive and connected. As a Mailroom Associate, you will be at the center of office operations
, ensuring that mail, packages, and critical documents are processed accurately and delivered efficiently. Your work will support employees across the organization while helping create a seamless and professional workplace experience
.
This role offers an excellent opportunity to develop strong operational, logistics, and customer service skills while working in a collaborative corporate environment. If you enjoy organization, problem-solving, and providing helpful support to others, this position offers a rewarding and engaging work experience with opportunities to grow your skills. Above all, the Mailroom Associate delivers prompt, courteous, and reliable service
, consistently representing the organization with professionalism and attention to detail.
Duties and Responsibilities
- Receive, sort, and distribute incoming mail, packages, and interoffice correspondence accurately and efficiently.
- Prepare, package, and process outgoing mail and shipments using carriers such as USPS, UPS, Fed Ex, and other courier services.
- Maintain accurate tracking records for all incoming and outgoing packages to ensure accountability and timely delivery.
- Operate mailroom equipment including postage meters, label printers, scanners, copiers, and other office equipment.
- Monitor inventory levels of office supplies and restock supply closets and distribution areas as needed.
- Support facility operations by assisting with conference room setups, office moves, and other workplace support tasks when needed.
- Provide friendly and responsive customer service to employees, vendors, and visitors.
- Ensure compliance with company policies and security procedures when handling confidential documents and packages.
- Maintain a clean, organized, and safe mailroom environment.
- Support team operations by assisting with additional duties or special projects as assigned by management.
Core Competencies
- Strong verbal and written communication skills
- A customer-first mindset and excellent service skills
- Basic to intermediate proficiency with Microsoft Office Suite
- Ability to manage multiple tasks and priorities simultaneously
- Strong organizational and time-management skills
- Working knowledge of Multi-Functional Device (MFD) equipment
- Understanding of shipping and receiving procedures
- Ability to work independently and proactively
- Careful attention to detail when verifying shipping documentation and packing materials
- A team-oriented attitude with a willingness to support colleagues across departments
Qualifications and Education Requirements
- High School Diploma or equivalent required
- 2+ years of experience in a corporate mailroom, logistics, or facilities environment preferred
- Strong customer service skills with a professional and approachable demeanor
- Proficiency in Microsoft Office, Outlook, Teams, and common mailroom tracking tools
- Ability to work efficiently in a fast-paced corporate environment
- Strong attention to detail and accuracy
- Excellent communication and collaboration skills
- Ability to lift up to 50 pounds and remain on your feet for extended periods
Physical Demands
This position is based in a professional corporate environment and may require regular physical activity, including:
- Lifting and carrying packages and office materials
- Walking throughout the facility to distribute mail and supplies
- Standing for extended periods while processing shipments and organizing deliveries
Travel
Travel requirements for this position are minimal or none
, as duties are performed primarily within the assigned office location.
Additional Information
This job description outlines the primary responsibilities of the role but is not intended to represent a complete list of duties. Responsibilities may evolve as business needs grow and change.
What We Offer
- Career Growth:
An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! - Learning & Development:
At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! - We Recognize Talent:
We offer a variety of recognition programs for all levels of employees! - Benefit Offerings:
Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k…
Title: Mailroom Associate
Company: SPS
Location: Irving, USA
Category:
