Overview
Mail and Retrieval Services Unit – Administrative Assistant II Jobs in Lakewood, CO at State of Colorado Job Opportunities
Department: Technology
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Executive Assistant delivers on our Purpose by supporting members of the Senior Management Committee (SMC). This role manages the Executive administrative functions and serves as an integral member of the Executive’s Leadership Team by setting the tone for the office, attending meetings as required , and communicating messages on behalf of the Executive. The Executive Assistant is an organized collaborator who is ready to support a fast-paced environment with strong Leaders .
We are hiring an Executive Assistant for the following departments: Technology, Customer Care, and Flight Ops. The recruiter will discuss the specifics of each role during the interview process.
Additional Details
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Understand Executive’s business, goals, priorities, expectations, overall Company strategy and organizational structure
Identify problems, evaluate solutions and alternatives, determine when Executive action is required
Coordinate, direct, oversee and perform all administrative services includes policies and procedures for Executive and Department
Manage and maintain Executive’s records and filing systems, comply with record retention policies and legal holds as needed
Coordinate departmental finances, budget preparation, expense reports, and personnel issues
Strategically manage schedules, coordinate and prioritize, manage schedule conflicts and changing business and personal prioritizes, ensuring necessary follow-up, maintain current and accurate Executive calendar appointments
Plan and execute internal and external important, highly visible, and highly confidential meetings and events of various sizes for Board of Directors and Executives, coordinate all details
Assist with project management, manage deadlines for Executive and Team, may create or edit simple presentations
Manage Executive’s inbox; read, sort, route, prioritize and distribute incoming mail or other materials
Prepare correspondence, messages, reports and presentations, distribute communication on behalf of Executive, including Employee communication, external business, and others, as required
Apply Executive’s voice to manage and execute communication, departmental communication such as memos, social media platforms, internal and external presentations and Executive correspondence, proofreading and editing presentations as needed
Provide Executive with pertinent materials and preparation for meetings
Lead, support and execute large event planning for Executive and Department
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills, and Abilities
Knowledge of general business and management principles
Knowledge of administrative procedures and systems such as word processing, recordkeeping, and other office procedures and terminology
Knowledge of technology platforms and ability to do troubleshooting for Executive
Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer Satisfaction
Skilled in project management, managing one’s own time and the time of others, and the ability to multi-task and pivot tasks unexpectedly
Skilled in making complex travel arrangements, advising on routes and options
Skilled in communicating effectively as appropriate for the needs of the audience both in verbally and in writing
Skilled in using Microsoft Office Suite, including Teams
Ability to prioritize, manage and balance multiple priorities and competing requests in a high volume, fast-paced environment
Ability to partner and build relationships across the enterprise, companywide
Ability to work independently as well as in a team environment, across the business, with a can-do attitude
Ability to maintain confidentiality and work with minimal supervision
Ability to prioritize, manage and balance multiple priorities and competing requests in a high volume, fast-paced environment Education
Required: High School Diploma or GED
Experience
Intermediate level experience, fully functioning and broad knowledge in:
Administrative Support
Customer Service
Project Lead related fields
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from limited space work station/desk/office area for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to lift and/or pull medium weight loads (approx. 25-50 lbs) on occasion
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Ability to work in an on-call environment and have a flexible work schedule to support the needs of the business as necessary
Ability to travel with some overnight stays required
Pay & Benefits:
Competitive market salary from $ 71,450 per year to $79,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
05/01/2025
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Title: Mail and Retrieval Services Unit – Administrative Assistant II
Company: State of Colorado Job Opportunities
Location: Lakewood, CO
