Overview
Library Assistant Jobs in Greensboro, USA at Mecklenburg County
Library Assistant – Founders Hall Library / Main Library
Charlotte Mecklenburg Library
“Follow your calling, Find your career.”
Pay rate: $20.00 – $25.68
Position Summary
The Full-time Library Assistant delivers a high level of quality library services ensuring the provision of value-added experiences for all customers and performs routine tasks in support of the library.
Location
Currently at Founders Hall Library: 100 N Tryon St, Suite 290, Charlotte, NC 28202. Future location at Main Library: 310 N Tryon St, Charlotte, NC 28202.
Schedule
Full Time, Benefit Eligible. 40 hours per week. Current:
Monday – Friday 8:00 – 5:00 pm. Future:
Daytime with additional evening and weekend rotation hours.
Essential Functions
- Promote the library’s collection and services
- Provide materials to appropriate bins for transfer
- Provide research assistance to customers
- Utilize integrated library systems software
- Assisting customers at several service points
- Training and assisting customers on various library policies, procedures, and processes
- Collaborating with Librarians to deliver programming and outreach services
Minimum Qualifications
- Experience:
Minimum of one year of customer service experience including library or retail.
- Education:
High School diploma or equivalent.
- Combination of relevant education and relevant experience accepted:
Yes.
Preferred Qualifications
Knowledge,
Skills And Abilities
- Knowledge of: Alpha-numeric sorting systems, various library systems, telephone etiquette.
- Technology adeptness
- Excellent interpersonal and customer service skills
- Excellent time management skills with attention to detail
- Adaptability: Maintaining effectiveness when experiencing major changes in responsibilities or environment; adjusting effectively within new work structures, processes, requirements, or cultures.
- Communication: Clearly conveying information to individuals or groups.
- Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships.
- Technical/professional Knowledge and
Skills:
Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
- Work Standards: Setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence.
Computer Skills
Proficient in various computer applications including Microsoft Office Suite.
Work Environment
Works in an office setting with moderate noise and in a large urban downtown library location assisting library patrons across all socio-economic, political, racial, and gender backgrounds.
Selection
This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
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Title: Library Assistant
Company: Mecklenburg County
Location: Greensboro, USA
Category:
