Overview
Library Assistant IV User Services Jobs in London, Canada at WESTERN UNIVERSITY
Position: Library Assistant IV User Services Role
Become a key player in Western Libraries as a Library Assistant IV, specializing in User Services. This role focuses on providing top-tier customer service and resource support within the library environment.
Western University is seeking a dedicated Library Assistant with a two-year college diploma and prior experience in customer service, ideally within an academic library. You will cater to user needs and support effective communication of library resources, ensuring an enriching experience for all users.
Key Responsibilities:
• Offer timely support for library inquiries and needs
• Assist with circulation and document delivery processes
• Engage in collection maintenance and special outreach support
• Troubleshoot and monitor library equipment
• Help in training Student Library Assistants when needed
Requirements:
• 2-year community college diploma
• Minimum 2 years in public-facing customer service roles
• Knowledge of library policies and procedures
• Strong interpersonal and communication skills
• Ability to foster vibrant working relationships
Be part of Western’s mission to enhance the educational journey of its community through exceptional library services.
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Title: Library Assistant IV User Services
Company: WESTERN UNIVERSITY
Location: London, Canada
Category:
