LIBRARY ASSISTANT

SUMMARY
Incumbents are responsible for entry-level clerical library work. They are often the first face patrons see when they enter the library. They are responsible for making sure the patrons receive phenomenal customer service. They familiarize the patrons with all the various library services, issue and renew library cards, place items on hold, process new library items, deliver curbside items and answer general phone calls.

EDUCATION and/or EXPERIENCE
High School Diploma or GED and one (1) year of customer service or clerical experience. Additional education cannot be substituted for experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS
None

SELECTION PROCESS

• Criminal Background Screening
• Education & Experience Verification
• E-Verify
• Fingerprinting

The City of Surprise offers a broad range of inclusive employee benefits to help employees in their work and personal lives. We are committed to a total rewards strategy that provides our employees with competitive compensation, generous benefits, and an environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life programs, including generous paid time off and twelve holidays. For additional benefit information,