Overview
Legal Intake Coordinator Jobs in Columbus, USA at Leeseberg Tuttle, LPA
We are a downtown Columbus personal injury and medical malpractice law firm seeking a dependable, organized, and personable Legal Intake Coordinator to serve as the operational backbone of our office. In this client-facing role, you will be the first voice prospective clients hear; fielding inquiries, managing the intake process, and ensuring no lead goes untracked. You will also provide essential administrative support to our paralegals and nurses, and will keep day-to-day office operations running smoothly.
This is a task-driven position well-suited to someone who takes genuine pride in doing their job thoroughly and who thrives in a structured, professional environment.
Responsibilities
- Serve as the primary point of contact for client inquiries via phone and written correspondence, providing a professional and compassionate first impression
- Conduct initial client intake conversations to gather relevant case information and document leads accurately
- Create and maintain client files in both paper and electronic formats, including data entry into case management software
- Draft and send outgoing correspondence on behalf of the firm
- Coordinate with paralegals, nurses, and attorneys to ensure timely and accurate case file setup and follow-through on open leads
- Answer and direct multi-line phone calls with professionalism and strong phone etiquette
- Manage incoming and outgoing mail
- Order and stock office supplies; maintain an organized and presentable office environment
- Maintain meticulous records of all client interactions and case documentation in compliance with confidentiality standards
Experience
- Prior experience in a professional office setting required; legal administrative experience preferred
- Proficiency in Microsoft Word, Outlook, and Excel required
- Familiarity with Adobe Acrobat or Adobe PDF tools preferred
- Willingness to learn case management and other similar software required
- Strong organizational skills with the ability to manage multiple tasks and shifting priorities
- Excellent verbal and written communication skills; professional phone manner essential
- Demonstrated ability to work both independently and collaboratively in a small team setting
- Dependable, punctual, and detail-oriented with a polished, professional appearance
- $45,000 annually, dependent on experience
- Annual bonus potential based on firm performance
- Paid time off: 5 vacation days and 6 personal days per calendar year
- Parental leave
- Dental and vision insurance
- Life insurance after 6 months of employment
- 401(k) eligibility
- Paid downtown parking
- Guaranteed holidays:
New Year’s Day, Memorial Day, Independence Day, Thanksgiving, and Christmas
Schedule
- Monday–Friday, 8:30 AM – 5:00 PM
- Work Location:
In person. Applicants must be able to commute to downtown Columbus, OH 43215 prior to their start date.
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Title: Legal Intake Coordinator
Company: Leeseberg Tuttle, LPA
Location: Columbus, USA
Category:
