Overview
Leasing Consultant Jobs in Birmingham at GlassRatner
Overview
Join our dynamic team as a Leasing Consultant and become the key to creating a welcoming, professional environment that attracts and retains residents. In this energetic role, you will be the first point of contact for prospective tenants, guiding them through the leasing process with enthusiasm and expertise. Your proactive approach will ensure property occupancy goals are met while delivering exceptional customer service. This position offers an exciting opportunity to develop your skills in property management, sales, and legal compliance within a vibrant community-focused setting.
Duties
- Greet prospective residents warmly, providing detailed tours of available units and community amenities
- Manage the leasing process from initial inquiry to lease signing, including presenting lease options and upselling features
- Maintain accurate property and tenant records using Yardi, OneSite, and other property management software
- Ensure compliance with Fair Housing regulations, Section 8 guidelines, LIHTC (Low-Income Housing Tax Credit), and other legal requirements
- Handle lease agreements, contracts, and legal administrative tasks with precision and attention to detail
- Conduct tenant screenings, including background checks and credit reports, adhering to landlord-tenant law
- Address resident concerns promptly, resolving conflicts effectively through negotiation and conflict management skills
- Assist with property maintenance coordination and facilitate smooth move-in/move-out processes
- Support office administrative tasks such as data entry, filing, phone etiquette, and customer relationship management
Qualifications
- Proven experience in property leasing or property management; real estate administrative experience is highly valued
- Strong knowledge of LIHTC programs, Section 8 housing policies, Fair Housing regulations, and landlord-tenant law
- Familiarity with Yardi, OneSite, CMMS (Computerized Maintenance Management System), Office software, and data entry systems
- Excellent customer service skills with a professional phone etiquette and a friendly demeanor
- Ability to negotiate effectively while maintaining positive relationships with residents and team members
- Experience in sales or upselling techniques to maximize occupancy rates and revenue opportunities
- Demonstrated conflict management skills to handle tenant issues diplomatically and efficiently
- Administrative experience including filing, record keeping, contract management, and facilities management knowledge is preferred
Join us to make a difference in people’s lives by providing exceptional housing experiences! We value energetic professionals who thrive in fast-paced environments and are eager to grow their careers in property leasing. All roles are paid positions committed to supporting your professional development within a vibrant community setting.
Pay: $20.00 – $22.00 per hour
Work Location: In person
Title: Leasing Consultant
Company: GlassRatner
Location: Birmingham
