Overview
Lead Scheduling Coordinator – Surgical Services Jobs in Washington at The George Washington University Hospital
Responsibilities:
Join Our Exceptional Team at George Washington University Hospital
GWUH offers comprehensive benefits such as:
Key duties:
Education/Qualification
About GW Hospital
The George Washington University Hospital is a 395-bed academic medical center located in the heart of Washington, D.C. in partnership with the George Washington University School of Medicine and Health Sciences. As a nationally recognized center of clinical excellence and innovation, we offer world-class care across a wide range of specialties. Our nurses play a vital role in shaping the patient experience, contributing to research, and driving improvements in care outcomes.
About Universal Health Services: One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network, and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.Avoid and Report Recruitment Scams: We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
Join Our Exceptional Team at George Washington University Hospital
Since opening its doors in 2002, George Washington University Hospital has been at the forefront of medical innovation, providing cutting-edge care in a state-of-the-art facility. As a 395-bed tertiary care, academic medical center located in the heart of downtown Washington, DC, our hospital is renowned for its Level I Trauma Center and Level III NICU. We offer unparalleled expertise in cardiac, cancer, neurosciences, women’s health, and advanced surgical procedures, including robotic and minimally invasive techniques. Operated by Universal Health Services, Inc. (UHS), one of the nation’s leading healthcare providers, we are committed to excellence in patient care and organizational growth.
GWUH offers comprehensive benefits such as:
- Challenging and rewarding work environment
- Competitive Compensation
- Career development opportunities across UHS and our 300+ locations!
- Excellent Medical, Dental, Vision, and Prescription Drug Plan
- Generous Paid Time Off
- 401(K) with company match and discounted stock plan
- Tuition Reimbursement
- SoFi Student Loan Refinancing Program
- Employee Assistance Program
- Career development opportunities within UHS and its Subsidiaries
- More information is available on our Benefits Guest Website: benefits.uhsguest.com
Key duties:
- Under general supervision, schedules all division surgeries.
- Surgical scheduler duties involve scheduling for hospital outpatient/inpatient along with Ambulatory Surgery Center along with changing and cancelling appointments.
- Acts as a preceptor for new team members. Facilitator between the hospitals and offices that are scheduling cases. Communications and provides updates to the scheduling offices.
- Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of GWUH.
- Schedules and coordinates all elective surgical procedures allowing adequate time for each procedure according to the Physicians historical time.
- Obtain and enters the necessary booking information from the surgeon’s office accurately. Attempts to schedule similar type cases in the same room to increase efficiency.
- Communicates special equipment, instrument, and supply requests to appropriate associates.
- Refers conflicts and procedural questions to OR Clinical Coordinator or designee.
- Obtains missing patient information, equipment needs, CPT codes and special request from physician’s office for a complete and accurate surgical posting.
- Communicate any changes affecting the next day surgical schedule to the Scheduling Supervisor, OR Clinical Coordinator or designee and other members of the health team
Qualifications:
Education/Qualification
- Minimum of five (5) years of current experience in a hospital admitting and registration department preferred or a combination of education and experience
- Knowledge of medical terminology.
- Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of GWUH.
- Associate degree or Certified Healthcare Access Associate (CHAA) certification
Skills
- Strong communication skills, both verbal and written
- Demonstrates sound judgment and critical thinking skills
- Strong organizational and problem-solving skills and PC and spreadsheet proficiency
- Strong Service Excellence skills
- Works well in a stressful environment
- Ability to complete multiple tasks simultaneously and work under pressure
- Ability to independently organize and manage time effectively, setting appropriate priorities
About GW Hospital
The George Washington University Hospital is a 395-bed academic medical center located in the heart of Washington, D.C. in partnership with the George Washington University School of Medicine and Health Sciences. As a nationally recognized center of clinical excellence and innovation, we offer world-class care across a wide range of specialties. Our nurses play a vital role in shaping the patient experience, contributing to research, and driving improvements in care outcomes.
About Universal Health Services: One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World’s Most Admired Companies by Fortune; listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network, and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
EEO Statement: All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.Avoid and Report Recruitment Scams: We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
Title: Lead Scheduling Coordinator – Surgical Services
Company: The George Washington University Hospital
Location: Washington
