Overview
Invoice Administrator Jobs in Ottawa, Canada at RGH Commercial
Who we are:
RGH Commercial, a division of Heritage Food Service Group of Canada, is the largest service providers for the food service industry in eastern Canada. We have over 100 years of history, and our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence and we maintain a sizable inventory of OEM parts.
We are the industry leader in Canada, and we care beyond service!
A Day in the life:
As an Invoice Administrator, your day focuses on keeping billing accurate, organized, and up to date. You prepare customer invoices, maintain account files, and enter required information into customer portals. You also manage credit memos, warranty billing, and payment processing, all while staying responsive to emails and phone calls to help customers and resolve billing questions. Throughout the day, you support the Accounts Receivable team with reports, follow‑ups, and general administrative tasks that keep daily operations running smoothly.
Note this is an active job opening for a vacancy that currently needs to be filled and is a fully on-site role based out of our Ottawa branch located at Unit 11 – 1050 Baxter Rd.
Responsibilities:
- Ensuring the accuracy of customer invoices
- Maintaining and updating customer files
- Entering data into customer portals
- Issuing credit memos
- Processing warranty invoicing
- Managing email and phone communications
- Processing customer payments
- Providing general support to the Accounts Receivable team
What you will bring:
- Proven experience with invoicing
- Portal experience is an asset
- Payroll experience/ or balancing time sheets is an asset
- Experience with MS Outlook and Excel
- Ability to multitask, strong attention to detail
- Excellent communication and organizational skills
Why work for us?
- Be part of a dynamic, fast‑moving company that continues to grow and evolve
- Join a fun, collaborative team that genuinely supports each other and celebrates shared success
- Contribute directly to the ongoing growth and impact of a leading Canadian organization
- Enjoy industry‑leading compensation along with a comprehensive benefits package, including extended health, dental, long‑term disability, and a retirement savings plan
- Access training, development opportunities, and education funding to support your career growth
Our recruitment process:
At RGH we follow a standard recruitment process with each candidate we contact:
- After completing your application through our career website or a job board, you will receive an email from RGH, letting you know that we received your application.
- Any emails you receive will come from one of these domains: ; ; ; @applicantemail.
- We do not use AI or automated systems to conduct interviews or make hiring decisions – all steps in our recruitment process involve real members of our HR and hiring teams. If your application is being considered for further review you will receive an email from one of our HR team to set up a telephone interview.
- Once the telephone interview is completed, if you are advanced to the next step, you will have an in-person interview with one of our hiring managers.
We are an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prioritize safety, act with integrity, and deliver service excellence through a collaborative, team‑driven approach. We support our communities-both within our organization and beyond. We welcome applicants of all backgrounds to join us and contribute to a leading Canadian organization in commercial kitchen equipment service.
We appreciate all interest in this opportunity. Please note that only candidates selected for further consideration will be contacted. Applicants must be at least eighteen years of age and legally eligible to work in Canada.
Title: Invoice Administrator
Company: RGH Commercial
Location: Ottawa, Canada
Category:
