Overview
Inside Sales Representative Jobs in Centralia, IL at Swan Surfaces
Join the Molded Products Team – Where Customer Care Meets Career Growth!
Position: Inside Sales Associate | Full-Time | On-Site
Who Are We?
We’re not just making bathware—we’re shaping the future of the industry.
The Molded Products Group is a powerful collaboration of two legacy brands—Swan (est. 1964) and Florestone (est. 1947)—each with deep roots in craftsmanship, innovation, and reliability. Now united under the American Bath Group, our mission is clear: build better surfaces and deliver unmatched customer experiences.
Our brands serve every corner of the market, from designer showrooms to major multi-unit developments across the country. Whether it’s solid surface Swanstone walls, Veritek Pro kits, or Florestone utility solutions—we’re known for making bathware easy, beautiful, and built to last.
Why You’ll Love This Role
This isn’t your average inside sales position. It’s your launchpad.
As an Inside Sales Associate, you’ll be in the middle of it all—collaborating with Sales Directors, onboarding new customers, solving real challenges, and helping guide orders from first contact to final shipment. You’ll wear a lot of hats, and that’s the point—we’re looking for people ready to grow.
No “perfect resume” required. If you’re:
- Eager to learn
- Great with people
- Obsessed with delivering awesome service
…you already have what it takes to thrive here.
What You’ll Do Every Day
- Help new customers hit the ground running
- Jump in with Sales Directors to handle requests and resolve issues
- Manage order entry and clerical tasks with precision
- Own the customer experience from the inside out
- Connect daily with people who truly rely on what we do
Where This Role Can Take You
We don’t just promote growth—we plan for it. Your journey may start in Inside Sales, but it doesn’t have to end there.
Paths forward include:
- Account Management
- Showroom & Retail Sales Support
- Field Sales Roles
- Product Specialist Tracks
And you won’t have to go it alone. You’ll work with smart, down-to-earth leaders across departments who are genuinely invested in your development.
Work Environment & Location
We’re a tight-knit, high-energy team. We show up for each other and for our customers. This role is on-site, with locations in:
- Centralia, IL
Some travel may be required during onboarding—with future opportunities as you grow in the role.
What We Value
We call them virtues. You’ll feel them every day:
- Safety First – We protect our team
- Customer Centricity – We exist to serve
- Agility – We adapt and move quickly
- Teamwork – We rise by lifting each other
- Performance Culture – We keep improving
- Integrity – We do the right thing, always
Ready to Start Something Meaningful?
We’re growing. Fast. And we’re looking for people who want more than just a job—they want a team, a mission, and a place where what they do matters.
Apply today and help us build better surfaces—and a better customer experience—with Swan and Florestone.
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Inside Sales: 1 year (Preferred)
Location:
- Centralia, IL 62801 (Required)
Ability to Commute:
- Centralia, IL 62801 (Required)
Work Location: In person
Title: Inside Sales Representative
Company: Swan Surfaces
Location: Centralia, IL
