Overview
Hotel Front Desk Agent Jobs in New Orleans at hotel management
Job Title: Front Desk Agent
Location: Country Inn & Suites New Orleans East
Job Type: Full-Time / Part-Time
Schedule: Flexible shifts, including weekends and holidays
About Us:
At Country Inn & Suites New Orleans East, we pride ourselves on delivering warm hospitality and exceptional guest experiences. We are looking for a friendly, reliable, and customer-focused Front Desk Agent to join our team.
Job Summary:
As a Front Desk Agent, you will be the first point of contact for our guests. You will play a key role in creating a welcoming atmosphere while efficiently managing check-ins, check-outs, and guest requests.
Key Responsibilities:
- Greet guests with a friendly and professional demeanor
- Handle guest check-in and check-out procedures
- Manage reservations, cancellations, and room assignments
- Answer phone calls and respond to guest inquiries
- Process payments and maintain accurate records
- Resolve guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
Qualifications:
- High school diploma or equivalent
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer skills and familiarity with reservation systems
- Ability to multitask and stay organized in a fast-paced environment
- Flexible availability, including evenings, weekends, and holidays
What We Offer:
- Competitive pay
- Flexible scheduling
- Opportunities for growth and advancement
- Supportive and team-oriented work environment
How to Apply:
Interested candidates are encouraged to apply by submitting their resume. Join us in creating memorable stays for our guests!
Pay: $13.00 – $15.00 per hour
Work Location: In person
Title: Hotel Front Desk Agent
Company: hotel management
Location: New Orleans
