Overview
Healthcare Receptionist Jobs in Remote at Leomar Health Group Inc
About Pacific Health Group:
At Pacific Health Group, we are at the forefront of revolutionizing healthcare. Our mission is to improve health outcomes by addressing social determinants of health and coordinating comprehensive, community-based care. Through our Enhanced Care Management (ECM) and Community Health initiatives, we support underserved and high-need populations across California. If you are passionate about making a difference in people’s lives and thrive in a collaborative, mission-driven environment, we’d love to have you on our team.
Position Summary:
We are seeking a professional, friendly, and tech-savvy Healthcare Receptionist to serve as the first point of contact for our members, vendors, and partners. The ideal candidate will have prior experience using RingCentral or similar cloud-based phone systems, a strong background in customer service, and the ability to manage high call volumes efficiently and courteously.
Key Responsibilities:
Phone & Communication:
Answer and route a high volume of incoming calls using the RingCentral phone system
Screen and direct calls appropriately, taking accurate messages when needed
Monitor voicemails and ensure timely callbacks and follow-ups
Provide information to callers regarding clinic hours, services, policies, and appointments
Patient Interaction:
Greet patients and visitors in a warm and professional manner
Check patients in and out, ensuring all information is accurate and complete
Assist with scheduling, rescheduling, and confirming appointments
Handle inquiries related to insurance, billing, and basic medical services
Administrative Duties:
Maintain front desk operations, including faxing, scanning, and filing documents
Verify insurance eligibility and collect co-pays or other payments
Maintain confidentiality of all patient records in compliance with HIPAA
Support clinical and administrative teams as needed with additional tasks
Assist the HR department as needed and requested
Required:
Minimum of 1 year of experience as a receptionist in a healthcare setting
Proven experience using RingCentral or similar VoIP communication platforms
Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Comfortable multitasking in a fast-paced environment
Proficient in using basic office software (e.g., MS Office, Google Workspace)
Preferred:
Bilingual (English/Spanish or other languages) a plus
Knowledge of medical terminology
Compensation & Benefits:
Competitive hourly rate of $18.00 – $22.00
Health, dental, and vision insurance options
Paid time off and holidays
Opportunities for career advancement and training
Qualifications:
High school diploma or equivalent required; associate degree or higher preferred
Ability to manage sensitive and confidential information with discretion
Strong time management skills and the ability to prioritize tasks independently
Experience working in a remote environment or with remote teams
Positive attitude, dependable, and adaptable to changing priorities
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Title: Healthcare Receptionist
Company: Leomar Health Group Inc
Location: Remote
