Overview
Guest Services Concierge Jobs in Fort Worth, TX at Baylor Scott & White Health
Job Summary
We are seeking a dedicated and organized remote scheduling coordinator to join our team. The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer service. This role requires an understanding of dental procedures and familiarity with practice management softwares (we use Open Dental).
Days Open:
Open M-F. 8:00am – 5:00pm
Duties
Manage incoming calls, schedule appointments, and maintain the appointment calendar.
Utilize open dental for patient management.
Ensure accurate dental billing processes are followed and assist with billing inquiries.
Maintain confidentiality of patient information in compliance with HIPAA regulations.
Coordinate with dental staff to ensure smooth operations within the office.
Helping with specific revenue cycle management tasks.
Qualifications
Previous experience in a dental office setting is required.
Strong clerical skills with attention to detail and accuracy.
Familiarity with dental terminology and documentation practices is essential.
Proficient in using practice management software systems (open dental preferred).
Excellent communication skills, both verbal and written, with a customer-focused attitude.
Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
A laptop and reliable internet is required.
Job Type: Full-time
Pay: $18.00 – $22.00 per hour
Expected hours: 40 per week
Medical Specialty:
Surgery
Schedule:
8 hour shift
Work Location: Remote
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Title: Guest Services Concierge
Company: Baylor Scott & White Health
Location: Fort Worth, TX
