Overview
Group Administrative Assistant Jobs in Johnston, IA at Health Insurance Advisor
Health Insurance Advisor is seeking a highly organized and detail-oriented Group Administrative Assistant to support our growing small group insurance division. This position plays a key role in maintaining efficient operations by assisting with group enrollments, renewals, carrier communication, CRM management, and overall administrative support for our small group clients.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys process management, and takes pride in providing exceptional support to both internal teams and clients.
Primary ResponsibilitiesGroup Enrollment & Administrative Support
- Assist with processing new group enrollments and policy changes
- Collect, review, and organize employer and employee documentation
- Submit enrollment materials to carriers and track status updates
- Ensure accuracy and completeness of all applications and paperwork
Quoting & Proposal Assistance
- Assist with gathering information needed for small group quotes
- Coordinate with carriers to obtain and organize quote information
- Prepare proposal documents and supporting materials for agent review
CRM & Data Management
- Maintain accurate records within our CRM
- Update policy details, effective dates, premium information, and client records
- Document communications and account activity thoroughly
Renewal & Client Support
- Support the renewal process by organizing renewal documents and timelines
- Communicate with carriers and employer groups regarding pending items
- Assist with follow-up on outstanding documentation and policy changes
Carrier & Team Coordination
- Serve as a support contact for carriers and internal team members
- Assist in resolving administrative and processing issues
- Maintain organized tracking systems and account files
Qualifications
- Previous administrative or insurance industry experience preferred
- Strong organizational and multitasking skills
- Excellent attention to detail and accuracy
- Strong communication and customer service abilities
- Ability to manage deadlines and prioritize tasks effectively
- Proficiency with Microsoft Office and data entry systems
Preferred Skills
- Experience working with health insurance or employee benefits
- Familiarity with enrollment and renewal processes
- Ability to work independently while supporting a collaborative team environment
What We’re Looking For
The ideal candidate is dependable, proactive, and highly organized. This role is essential to keeping our small group operations running smoothly and supporting both our agents and clients through accurate and timely administrative support.
Work Environment
- Office-based position
- Collaborative team environment
- Fast-paced workflow with multiple priorities and deadlines
About Health Insurance Advisor
Health Insurance Advisor is committed to and known for providing exceptional service and support through strong relationships, operational excellence, and knowledgeable guidance in the health insurance industry.
Pay: From $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Title: Group Administrative Assistant
Company: Health Insurance Advisor
Location: Johnston, IA
