Overview
Front Office Medical Receptionist Jobs in Los Alamitos at Hands On Hands Rehab Center
Job Title: Medical Receptionist / Front Desk Coordinator – Hand Therapy Clinic (EMR + Insurance Authorization Experience Required)
Location: Los Alamitos, CA (in-person)
Job Type: Full-time
Pay: $21–$24/hour, depending on experience
About Us
Hands On Hands Rehabilitation Center is an established outpatient hand and upper-extremity therapy practice serving Orange County since 1981. We’re a close-knit team of occupational therapists, certified hand therapists, and support staff who take pride in delivering exceptional patient care. We’re looking for a warm, organized, and reliable Medical Receptionist to join our front desk team.
What You’ll Do
- Verify insurance benefits and submit and track insurance authorizations and referrals, following up with payers until approvals are secured
- Greet and check in patients, creating a welcoming first impression
- Schedule and confirm appointments across our clinic locations
- Collect co-pays and manage patient intake paperwork
- Maintain accurate patient records and documentation in our EMR system
- Answer phones, respond to patient inquiries, receive faxes and emails and coordinate with our clinical and billing teams
- Keep the front office running smoothly day to day
What We’re Looking For
- Prior experience as a medical receptionist or front desk coordinator in a healthcare setting (required)
- Direct experience submitting insurance authorizations and verifying benefits (required) — you know your way around payer portals and auth follow-up
- Hands-on experience with an EMR system (required) — Prompt EMR experience a plus
- Excellent communication skills and a genuine, patient-first attitude
- Highly organized, dependable, and able to multitask in a busy clinic
- Bilingual (English/Spanish) a plus
- Able to start promptly and work independently
Why Join Us
- Established, respected practice with a supportive team culture
- Steady full-time schedule, Monday–Friday
- Opportunity to grow with a multi-location practice
- Benefits — fill in: health, PTO, Paid sick time
To apply, please submit your resume. We’re filling this position immediately and reviewing applications as they arrive.
Job Type: Full-time
Pay: $21.00 – $24.00 per hour
Benefits:
- Health insurance
- Paid sick time
- Paid time off
Experience:
- Medical receptionist: 1 year (Required)
Work Location: In person
Title: Front Office Medical Receptionist
Company: Hands On Hands Rehab Center
Location: Los Alamitos