Overview
Front Office & Finance Assistant Jobs in Pretoria, South Africa at People Dimension
Position Purpose
To provide professional front-desk reception services while supporting the finance team with junior-level bookkeeping and debtor collection tasks. This role is critical to ensuring the smooth daily operations of the office and supporting financial efficiency through prompt communication, administration, and debtor’s follow-up.
Key Responsibilities
- Reception & Front Desk Management
- Greet and direct visitors in a professional and friendly manner.
- Answer and route incoming calls and emails promptly.
- Maintain a clean and organized reception area.
- Assist with incoming and outgoing courier/delivery coordination.
- Manage incoming general queries and support ticket routing.
- Shipping and receiving of goods and stock at the front desk.
- Printer Management
- Ad-hoc Reception duties
- Bookkeeping & Debtors
- Serve as first-line support for financial-related incoming tickets and calls via Bitrix and Dat(atill).
- Escalate unresolved issues in a timely manner.
- Liaise regarding payment arrangements and account reconciliations.
- Maintain accurate debtor communication and payment records.
- Maintain
- Support Function to Accounts receivable
- Maintain Sufficiency Score (2-hour turnaround time on all incoming tickets)
- Office Administration
- Manage and track office supplies, ensuring stock levels are maintained.
- Coordinate office maintenance and liaise with relevant service providers.
- Maintain and organize both physical and digital filing systems.
- Support scheduling of internal meetings and events.
- Perform general clerical tasks: scanning, photocopying, document preparation, and data entry.
- Provide admin support to EXCO members as required.
Key Competencies
- Professional communication skills (written and verbal)
- Strong organizational and time management abilities
- High attention to detail and accuracy
- Discretion and confidentiality
- Team-player with a proactive attitude
- Ability to multitask in a dynamic environment
Qualifications & Experience
- At least 75% on accounting in Matic and or;
- A bookkeeping certificate or similar finance qualification and or;
- Minimum 2 year of experience in a similar role with finance responsibilities
- Basic accounting or finance exposure advantageous
- Proficient in Microsoft Office Suite and Pastel Partner
- Advance Excel skill will be advantageous
Performance Measures (KRA suggestions)
- Reception and admin duties completed accurately and on time
- Prompt and professional handling of financial support tickets (Turnaround time on tickets)
- Office Administration
Behavioral Measures (KRA suggestions)
- Positive feedback from internal stakeholders and EXCO
- Neat and tidy on self and surroundings
- Friendly and inviting to all clients and staff
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Title: Front Office & Finance Assistant
Company: People Dimension
Location: Pretoria, South Africa
Category:
