Overview
Front Office Executive Jobs in Mumbai Metropolitan Region at BDO India
Title: Front Office Executive
Company: BDO India
Location: Mumbai Metropolitan Region
Role Overview
The Front Office Executive will be responsible for managing the reception desk and ensuring smooth day-to-day operations at the front office. The role requires excellent communication, organizational, and interpersonal skills to provide a professional and welcoming environment for visitors, employees, and clients.
Key Responsibilities
- Greet and welcome visitors and guests, ensuring a positive first impression of the organization.
- Manage the front desk and telephone switchboard operations, including answering calls, routing them to appropriate departments, and placing outgoing calls when required.
- Ensure the reception desk is staffed and fully functional during office hours.
- Handle conference/meeting room bookings efficiently.
- Respond to general inquiries and provide accurate information or assistance to visitors and callers.
- Manage the process of ordering business cards for staff as per the company’s defined process.
- Oversee the housekeeping and professional upkeep of the reception area, ensuring newspapers, magazines, and other materials are neatly organized.
- Promote a friendly and welcoming office environment.
- Be familiar with security and emergency procedures; coordinate with security personnel in case of breaches or problem situations.
- Support in initiating emergency procedures as per location-specific response guidelines.
- Assist in raising purchase orders, invoice tracking, and ordering office essentials/medicines on time.
- Provide administrative support to other office functions as required.
Qualifications & Skills
- Bachelor’s degree in any discipline (preferred).
- 2–4 years of experience in a front office, receptionist, or customer-facing role in a corporate environment.
- Excellent communication skills (verbal and written).
- Strong organizational and multi-tasking abilities.
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
- Professional demeanor with the ability to handle sensitive information discreetly.
- Strong interpersonal skills with a customer service orientation.
