Overview
Front Office Dental Receptionist-Bilingual-Spanish required Jobs in Orlando at Orlando Orthodontics
Overview
The Front Desk Receptionist plays a crucial role in ensuring the smooth operation of our orthodontic clinic. This position is the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage phone systems to answer calls, schedule appointments, and address inquiries.
- Assist with patient check-in and check-out processes, ensuring accurate information is recorded.
- Handle medical billing and insurance verification processes with attention to detail.
- Maintain organized patient records using computerized systems such as Meditech.
- Provide administrative support to dental staff as needed, including managing office supplies and equipment.
- Ensure the front desk area is clean and well-organized at all times.
- Address patient concerns promptly and professionally, enhancing overall patient satisfaction.
Requirements
- Previous experience in a dental office or similar healthcare environment is preferred.
- Strong customer service skills with an emphasis on patient service excellence.
- Familiarity with medical billing procedures and insurance processes is a plus.
- Proficiency in using office equipment and computerized systems for scheduling and record management.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively while maintaining attention to detail.
- A team player who can collaborate with dental professionals to ensure seamless operations.
Join our dedicated team where your contributions will make a difference in our patients’ experiences!
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Free parking
- On-the-job training
- Retirement plan
Work Location: In person
Title: Front Office Dental Receptionist-Bilingual-Spanish required
Company: Orlando Orthodontics
Location: Orlando
